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Bill Kay Buick GMC
Downers Grove, IL
For the health and safety of our customers and our employees, we are sanitzing hourly and following all CDC guidelines for safety. Please contact us by phone, online chat or email to schedule your service and sales needs.
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
By Appointment Only
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 794 reviews
March 04, 2021
"Everyone involved did a great job in helping get what I..."
- Mladair2020
Verified CustomerEveryone involved did a great job in helping get what I want and what I could afford. I had to trade a car in also. I'm satified with what I purchased. Love the pup running around...so so cute.
Read MoreEmployees Worked With
Helpful March 03, 2021
"They always communicate the costs and why they are what..."
- BAYER.JEESEThey always communicate the costs and why they are what they are. And they always look for ways to save me money and time. They’re not the closest dealer, but I always go there for service.
Read MoreMarch 03, 2021
"I appreciated the car wash and the speediness of the oil..."
- bamcam02I appreciated the car wash and the speediness of the oil change and tire rotation. Thx and have a nice day. PS:you should not require people to write a 25 word minimum response in the box..
Read MoreMarch 03, 2021
"Made a oil change appointment and was able to get in the..."
- ckoubalwccMade a oil change appointment and was able to get in the day and time I needed. It was also completed before the allotted time
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March 01, 2021
"All they work at Bok dealership for very nice helpful and..."
- SonyaAll they work at Bok dealership for very nice helpful and very courteous to me Ranbir very knowledgeable of what my needs were..Thank you
Read MoreFebruary 28, 2021
"From start to finish, the service department was truly..."
- mpingreyFrom start to finish, the service department was truly helpful, and didn’t make me feel like I was trying to get away with something. Other dealerships in the past have tried to turn things around so they didn’t need to do the warranty work. The service department at Bill Kay made an effort to make everything run as smoothly as possible.
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February 26, 2021
"They've gone above and beyond each time I've interacted..."
- ashleylriosThey've gone above and beyond each time I've interacted with them. Also service is always very quick and friendly. Will be my go-to.
Read MoreFebruary 26, 2021
"Great service! Quick and no long wait time. I went in for..."
- TGreat service! Quick and no long wait time. I went in for new windshield wipers after they froze and broke off. I got them replaced just in time for the snow that day.
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February 25, 2021
"Awesome service department and technicians!! I always go..."
- Sharbear7683Awesome service department and technicians!! I always go for and oil change and vehicle inspection, completely satisfied! The technician also writes a little smiley face on my next oil change sticker for my windshield! Very friendly and helpful, speedy service .
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February 25, 2021
"Very friendly staff and very efficient! I was able to..."
- PjrospertVery friendly staff and very efficient! I was able to pull my vehicle right in to the service garage. The area was clean and there was no wait time on paperwork. The work was done very quickly and they pulled my vehicle up to the waiting area. Also my vehicle did not look like anyone had been in it. My vehicle was clean when I got back in it. thank you.
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