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Bill Kay Buick GMC
4.7
474 Lifetime Reviews
2300 Ogden Ave, Downers Grove, Illinois 60515 DirectionsSales: (630) 969-0022
Service: (630) 969-0022
Parts: (630) 969-0022
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 474 reviews
February 18, 2020
"Raul was helpful and very easy to work with."
- tmanka
Verified CustomerVery clean and people/staff were not pushing to sell. The Bill Kay team worked to get the price that I wanted and all came out great. Love the vehicle.
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Helpful February 12, 2020
"I HAD NO PROBLEM AT ALL THE PEOPLE WAS VERY NICE ."
- poohbear1222IT IS A FRIENDLY PLACE AND THE EMPLOYEES ARE VERY KIND AND I WOULD RECOMMEND THIS FACILITY TO ANYONE WHO NEED BUICK SERICES. I ALSO LIKE THE YOUNG MAN WHO SHOWED ME ALL THE NEW CARS AND SUVS HIS NAME IS JOHN MARCUS VERY NICE GUY.
Read MoreEmployees Worked With
February 12, 2020
"Great customer service, the staff there is awesome,very..."
- Fatmire33Great customer service, the staff there is awesome,very friendly. I would recommend my friends and family. Thank you for going above and beyond I
Read MoreFebruary 08, 2020
"Bill Kay Buick rocks! They bailed us out of a tough..."
- Tom @ Midwest Shelter for Homeless VeteransBill Kay Buick rocks! They bailed us out of a tough situation - at a great price! Very professional and easy to work with. Would definitely return!
Read MoreJanuary 23, 2020
"Roger went above and beyond. Great guy! He made the whole..."
- mcam9905Roger went above and beyond. Great guy! He made the whole transaction so easy and he followed up after the sale. Love my new Acadia!
Read MoreEmployees Worked With
Other Employees :
The finance guys were great too!! Thx, Jazmine Lopez
January 22, 2020
"Good service and conscientious about customer needs in a..."
- mac72154Good service and conscientious about customer needs in a timely manner. Service techs as well follow this positive customer service attitude. Would recommend to others.
Read MoreEmployees Worked With
Brian in service
January 15, 2020
"Very friendly staff. They did not try to sell us..."
- jaymel95Very friendly staff. They did not try to sell us unneccessary extra services. Thry heard what wecwere looking for, and only presented options that fit our needs. A positive experience overall.
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January 13, 2020
"Service took a 1 hour and 45 minutes. Wait was way too..."
- Arely AlfaroService took a 1 hour and 45 minutes. Wait was way too long. I've had other dealerships wash and vaccum. Only got a wash.
Read MoreEmployees Worked With
Other Employees :
Madhur Bawa, Jazmine Lopez
January 11, 2020
"Friendly service, willing to work with you, offer good..."
- nva8898Friendly service, willing to work with you, offer good amounts for trade ins, good experience all around very glad I chose Bill Kay Buick GMC to purchase a vehicle!
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