Bill Kay Buick GMC

My husband and I had an excellent experience with Bill Kay. First with Abe on the phone, Jordyn in Sales and Bill in Finance. Will recommend to any friends and family looking for a new car purchase Kay. First with Abe on the phone, Jordyn in Sales and Bill in Finance. Will recommend to any friends and family looking for a new car purchase More

Very attentive. Very friendly. Personable. Patient. Helpful. I appreciate all the hard work and making g it possible for me to afford the vehicle I wanted. Very friendly. Personable. Patient. Helpful. I appreciate all the hard work and making g it possible for me to afford the vehicle I wanted. More

Pushing too much with selling products. And promise full tank of gasoline. Didn't happen No pleased And promise full tank of gasoline. Didn't happen No pleased More

Juana is an outstanding representative for your dealership. She is knowledgeable and friendly. I found her to be most helpful in explaining the function/features of my new vehicle. dealership. She is knowledgeable and friendly. I found her to be most helpful in explaining the function/features of my new vehicle. More

The dealership was great and the sales rep was also great. Very smooth transaction. Would return for future purchases. great. Very smooth transaction. Would return for future purchases. More

Very professional a f friendly service. Able to answer all questions. Knew what they were talking abouit3 Able to answer all questions. Knew what they were talking abouit3 More

Jordyn was a pleasure to work with. He listened to our concerns and addressed them with the manager. The whole buying process was quick compared to past experiences. He listened to our concerns and addressed them with the manager. The whole buying process was quick compared to past experiences. More

Jordyn was fantastic, and I genuinely appreciate all his assistance. He made the car-buying process incredibly easy and efficient, and I’ll definitely return to him in the near future. assistance. He made the car-buying process incredibly easy and efficient, and I’ll definitely return to him in the near future. More

I recently purchased a vehicle from this dealership. MINA was very helpful in the process, walked me through all of the features of the vehicle, and I finally landed on a vehicle that I like. I wanna sa MINA was very helpful in the process, walked me through all of the features of the vehicle, and I finally landed on a vehicle that I like. I wanna say a special thanks to Daniel and MINA for helping me throughout this process. More

Purchased a new 2026 Buick Encore GT on 29 December 2025. Noticed right away that the radio would not hold a signal. Goit an appointment on 16 Jan 2026. After a presumed diagnostic it was determined that the Noticed right away that the radio would not hold a signal. Goit an appointment on 16 Jan 2026. After a presumed diagnostic it was determined that the "telematics control module" would need to be replaced. It would take 3-4 days to get a new module. After 1 week Bill Kay was contacted and was told that the component had serious backorder and a date could not be determined. 13 Feb brought the vehicle back to have new module installed. On the way home radio acted the same way. Called and was told to make another appointment so a diagnostic could be performed and a test drive would be needed.. Brought the car back on 20 Feb. The same technician that installed the module advised that a test drive would not be needed and the antenna mast was missing. That should have been installed when the car was prepped for delivery. I am now concerned that the car was never prepped properly More