Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I received the best from my sales man John, the whole experience was great. I would recommend bill kay to anyone who’s in the market of purchasing a vehicle.along with great service department. With with experience was great. I would recommend bill kay to anyone who’s in the market of purchasing a vehicle.along with great service department. With with everything going on such as the COVID-19 they did a great job with my vehicle let me know everything that needed to be changed or fixed and gave me a quote the service from the service department was over and beyond. More
Sales team ,professional, explains cars, friendly, communication about cars, listens, supportive, caring, and a family type environment, calm, together as a team, resourceful, experienced,introducing. communication about cars, listens, supportive, caring, and a family type environment, calm, together as a team, resourceful, experienced,introducing. More
Very thorough explanation of service. Top notch! Highly satisfied. From the time I walked in until I was driving away (in my washed car) I knew I was in good hands. satisfied. From the time I walked in until I was driving away (in my washed car) I knew I was in good hands. More
Amazing Salesman Jack was simply amazing at helping me to make the best decision for a car. he was very informative and knowledgeable. Everyone was super friendly an Jack was simply amazing at helping me to make the best decision for a car. he was very informative and knowledgeable. Everyone was super friendly and nice. More
Pleasant experience and I plan to exclusively use this dealership for all my Chevy Suburban needs moving forward. The service manager, Bob Jordan, has been courteous, professional, and done all in his cap dealership for all my Chevy Suburban needs moving forward. The service manager, Bob Jordan, has been courteous, professional, and done all in his capacity to handle and address all our concerns! More
These guys are the best. Super qualified, courteous and they always have our best interest. I don’t always write reviews, but I feel obligated to say something about the great service we’ve received at Bil they always have our best interest. I don’t always write reviews, but I feel obligated to say something about the great service we’ve received at Bill Kay GMC on Ogden. Thank you! More
Bill Kay has always, and only, serviced my Encore.They are professional, pleasant, and reliable. I have recommended them often and will continue to do so. are professional, pleasant, and reliable. I have recommended them often and will continue to do so. More
The Service department is good about making convenient appointments and receiving your car in a timely manner. They are thorough and accurate in completing the job. The service department representative appointments and receiving your car in a timely manner. They are thorough and accurate in completing the job. The service department representatives are professional, courteous, and extremely helpful with their explanations and follow up. They keep you informed of the progress on your vehicle. More
Over the course of my most recent dealings - significant repair to my 2014 GMC Sierra Denali, Service Advisor Brian Wilson has provided exceptional feedback, has remained responsive and is an excellent repr repair to my 2014 GMC Sierra Denali, Service Advisor Brian Wilson has provided exceptional feedback, has remained responsive and is an excellent representative of the business. More


