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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,490 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,490 reviews

January 22, 2019

Unfinished oil change Recently forgot to tighten screws to support bracket after changing oil. Bracket partially fell off while driving and dragging on ground. Was a mistak More

by Jeanniemary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Manning
Mar 04, 2019 -

Bill Kay Buick GMC responded

Hey Jeanniemary, thanks for your honest review and business. We all do make mistakes sometimes and we try our hardest to keep our work at the highest possible level. We hope you'll forgive us for one bad experience and we also hope to see you again for that free oil change! We do try our hardest to make it right for our customers and your satisfaction is our #1 priority.

January 21, 2019

Very Excellent Service My service is always quick and thorough. They completely explain everything to me about what is needed for my car. They don't push products and serv More

by PICKENST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning, Randy Petersen, Chris Ruffalo
January 20, 2019

Quick and painless! Awesome car buying experience! Ed, Tyler and Mike were all great to work with!! Quick and painless process and we’re more than willing to work with us More

by k9074
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, Ed Jones, Michael Pinnelli
January 19, 2019

Fast attentive service I purchased a 2017 Equinox from John Marcus. John was very accommodating and knowledgeable. He was able to answer all of our questions and paired up More

by New car lady
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marcus
January 17, 2019

Tyler - Great Customer Service My sales rep, Tyler Eubanks was extremely helpful. This was the easiest, stress free and quickest car purchase I have ever had. He answered all my que More

by LBecerra77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, Jeff Schunk
January 16, 2019

A+ Service! Take my car to Mike Manning for seevice since i bought it. He is always professional, friendly & efficient. Would recommend him and the Service Dept t More

by sd443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
January 15, 2019

Great servie I called in the morning and they were able to get My car in for oil change later that same day-great service! Thank you More

by JRDinIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruffalo, Zack Vaughan
January 15, 2019

Had to modify and change dates; Bill Kay was accommodating. Easy online appointment made. But then I had to add services; Bill Kay made immediate change. I had to change date; I was able to make change online More

by ELIGRACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Vaughan
January 14, 2019

Awesome Great place to buy a vehicle. Thank you to everyone that helped me out! Thank you Shann, Tom, Mike and Noel! Truly all top notch! More

by cubsguy71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shan, Noel Rivera, Michael Pinnelli
January 12, 2019

Good experience! I went to Bill Kay to test drive the 2016 GMC Acadia that they had advertised.The salesman that I was presented to,Roger Nicklaus,was helpful & knowle More

by nukes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Rivera, Roger Nicklaus, Jazmine Lopez, Michael Pinnelli
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