Bill Kay Buick GMC

Going Beyond Expectations My wife and I had decided to replace our less than fuel friendly 2013 Lincoln MKS with a used 2014 Chevy Volt. What occurred next has made us custome My wife and I had decided to replace our less than fuel friendly 2013 Lincoln MKS with a used 2014 Chevy Volt. What occurred next has made us customers for life. We contacted Karl and Jake with our request. Over the next two weeks both individuals provided daily updates on their search, involved many members of the Bill Kay staff to assist (one of which drove 2 hours to view a potential match) and ultimately found us the car of our dreams. Thanks to everyone at Bill Kay Buick GMC! The car is fantastic, but your dedication and friendship is even better! More

More than satisfied with my purchased and experience!! I purchased a used 2011 Mitsubishi Gallant at Bill Kay in Downers Grove about a year ago and a half ago. Car had no accidents, basic features, ran wel I purchased a used 2011 Mitsubishi Gallant at Bill Kay in Downers Grove about a year ago and a half ago. Car had no accidents, basic features, ran well and it didn't give me any problems. My credit at that time was not very good but still made a good purchase on a vehicle with of course a high interest rate due to my credit. I decided to go back to Bill Kay and possibly trade-in my car that I purchased from them exactly a year and a half ago to see if I can lower my monthly payments. My sales rep was Nate Fox. I told Nate right from the start what I wanted out of my trade-in and he listened. I wanted lower monthly payments and a safe car to pass down to my son 3 years from now. Not only he made that happened, but also lowered my interest rate and put me in a nice used safe car. Thanks to Nate and Karl. They were a big help. Nate was very honest and did not put any pressure on me. My overall experience with Nate was excellent. Both Nate and Karl were very helpful and knowledgeable. Marilyn, finance manager, also helped lower my interest rate even more and was able to include a 5 year bumper-to-bumper warranty on the 2011 Toyota Corolla I purchased. I am more than satisfied with my purchase and I wish there more car dealers out there like this. I will definitely go back and refer this dealer to my friends and family. More

Very Satisfying and Positive Experience!!! My wife and I had each purchased a vehicle from this dealership 4+ years ago with complete satisfaction!! I came back to trade in my car and purchas My wife and I had each purchased a vehicle from this dealership 4+ years ago with complete satisfaction!! I came back to trade in my car and purchase a new one. My experience this time was even more satisfying than before. Nate Fox made the purchase of my Denali/Acadia a rewarding experience as he was knowledgeable honest, trustworthy and professional in the sale of the vehicle. From day one, I felt comfortable and relaxed in working with Nate and the dealership!! I received a good price for my trade in towards the purchase and received great direction in choosing the financing of the car. I had some additional service to the car and Nate was totally involved in making sure it was completed satisfactory and quickly!! It was truly a great experience!! Thanks Nate, Karl and Bill Kay Dealership!! More

Purchase of new Enclave We purchased a new 2014 Enclave at Bill Kay. This is our first Buick purchase. We were very happy with our experience. From start to finish we were We purchased a new 2014 Enclave at Bill Kay. This is our first Buick purchase. We were very happy with our experience. From start to finish we were treated well and would highly recommend both the dealership and our sales team. Nate Fox was our sales rep and we found him both knowledgable and friendly. The manager Karl was very attentive and made sure our questions were answered. Jake is a big asset as well. We live in the city and the customer service at this dealership was more than worth the drive to the suburbs. More

Very friendly My experience at this dealership was great. No pushy sales games. They just tried real hard to find what I was looking for and they succeeded. I woul My experience at this dealership was great. No pushy sales games. They just tried real hard to find what I was looking for and they succeeded. I would recommend this dealership to anyone. Thanks! More

Amazing!!! My husband and I truly appreciate the experience we received at this dealership from Nate Fox and David Casino. They worked extremely hard to make sur My husband and I truly appreciate the experience we received at this dealership from Nate Fox and David Casino. They worked extremely hard to make sure we drove away with the vehicle of our choice and that we were satisfied. We got a great deal!!!! We will be back for our next purchase!!! Highly recommended!!!! More

Fantastic experience Had a Great experience at this dealership, and the salesmen were probably the best I have ever dealt with. Glad I came here. 5 stars for me. Had a Great experience at this dealership, and the salesmen were probably the best I have ever dealt with. Glad I came here. 5 stars for me. More

great service This place is great had me approved for a nice and better car then i had and got me out of my xxxxty car i had j.c worked thru hops to get me in a rel This place is great had me approved for a nice and better car then i had and got me out of my xxxxty car i had j.c worked thru hops to get me in a reliable car totally recommend this dealership More

Smooth purchase experience at Bill Kay w/Jonathan Mendez We purchased a used 2014 Acadia today from Bill Kay GMC in DG, IL. Jonathan Mendez was our salesperson and we couldn't have a had a more pleasant vehi We purchased a used 2014 Acadia today from Bill Kay GMC in DG, IL. Jonathan Mendez was our salesperson and we couldn't have a had a more pleasant vehicle purchasing experience. We knew which vehicle we wanted so we started to talk over the purchase numbers right away. Jonathan was very honest and forthcoming on the price. There wasn't all of the back and forth that normally goes on. He was fast, efficient and right to the point. He took the necessary time to let us think through the purchase decision. No pressure, just great service. He was very knowledgable about the vehicle. He got us into the finance managers office quickly and the vehicle was prepped and ready for us to drive off of the lot. I highly recommend Jonathan for any vehicle purchase. More

Awesome awesome awesome e Johanthan was a great sales person. Easy to talk too. Knew his product very well I Would recommend anyone to come see johnathan who is a great sales Johanthan was a great sales person. Easy to talk too. Knew his product very well I Would recommend anyone to come see johnathan who is a great sales person More