Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Courteous service Service desk is prompt and courteous. Customer waiting area is comfortable. They are upfront about maintenance and repairs made on my car. I had bot Service desk is prompt and courteous. Customer waiting area is comfortable. They are upfront about maintenance and repairs made on my car. I had both regular maintenance and warranty work done by this dealer. More
Great service and speedy turn around. Everyone was courteous and explained all necessary work and costs upfront. Purchased my Buick here and have never regrett and speedy turn around. Everyone was courteous and explained all necessary work and costs upfront. Purchased my Buick here and have never regretted this decision. More
Service I am very happy with the service here. Every time that I bring my car in for service Mike Manning takes very good care of me. The service department I am very happy with the service here. Every time that I bring my car in for service Mike Manning takes very good care of me. The service department is very lucky to have Mike working for you. More
Purchase My first time buying. Tom Keane was very helpful and informative I would highlt recommend to anyone who was looking to buy or lease amy vehicle My first time buying. Tom Keane was very helpful and informative I would highlt recommend to anyone who was looking to buy or lease amy vehicle More
Service my wife car Mike Manning is super . I been a customer for 40 years at this dealership. When it was Borg Pontiac. I’ve bought servers cars there and had them all s Mike Manning is super . I been a customer for 40 years at this dealership. When it was Borg Pontiac. I’ve bought servers cars there and had them all service there . More
Basic oil change and tire rotation Dealership was great at getting my car in for an oil change and tire rotation in short notice. Oil change went fine but they did not rotate my tires. Dealership was great at getting my car in for an oil change and tire rotation in short notice. Oil change went fine but they did not rotate my tires. I specifically asked them to do this before I left the car and I was assured it would be done. This is the 2nd time I brought a car in and they did NOT rotate my tires. More
Extremely happy! Everybody on the sales staff was friendly and professional ! You truly have made a customer for life. Thank you again for all the help you gave us. Everybody on the sales staff was friendly and professional ! You truly have made a customer for life. Thank you again for all the help you gave us. More
Excellent deal on my Buick Encore Overall excellent service freindly people good service cleanliness great price good deal its nice to know somebody in the family who know you to buy Overall excellent service freindly people good service cleanliness great price good deal its nice to know somebody in the family who know you to buy More
Battery Service Was able to make the appointment and have the battery (which was in stock) serviced the same day. Excellent experience. Zackary Vaughan was very pro Was able to make the appointment and have the battery (which was in stock) serviced the same day. Excellent experience. Zackary Vaughan was very professional and efficient. More
Oil change Customer service was great. Professional, courteous. Was a very effecient experience. Mike Manning was the service rep, who was friendly and made the Customer service was great. Professional, courteous. Was a very effecient experience. Mike Manning was the service rep, who was friendly and made the overall experience enjoyable. More


