Bill Kay Buick GMC

Great experience Bill Kay and Tom Keane did a graat job getting me into a CPO GMC. No hassles and would gonack again! They made everything easy. Bill Kay and Tom Keane did a graat job getting me into a CPO GMC. No hassles and would gonack again! They made everything easy. More

Very pleasing and satisfying dealership Work with me to please me and had great patience and understanding to make sure I got the best deal possible and the automobile I wanted. Work with me to please me and had great patience and understanding to make sure I got the best deal possible and the automobile I wanted. More

Roger Nicklaus was GREAT! From my intro to sales employee Roger Nicklaus, to finalizing the purchase of a new vehicle, "two thumbs up". Also thanks to Noel Rivera for serving m From my intro to sales employee Roger Nicklaus, to finalizing the purchase of a new vehicle, "two thumbs up". Also thanks to Noel Rivera for serving my best interest. More

Great! The car buying experience was quick and easy, overall a great! We like this dealership, they were honest and answered all of our questions. Roger is a The car buying experience was quick and easy, overall a great! We like this dealership, they were honest and answered all of our questions. Roger is a very nice not pushy salesman and Jose in finance was so helpful. They both were so great we bought the car the same day! We love our new Buick! More

Great experience I bought 2 cars this day. I've bought many cars of my years and this was by far my best experience. Thanks to all that helped!!!! I bought 2 cars this day. I've bought many cars of my years and this was by far my best experience. Thanks to all that helped!!!! More

Tom keane was excellent Very upbeat and really worked to get the payment I needed for my new car as well as the money I needed for my trade. Very upbeat and really worked to get the payment I needed for my new car as well as the money I needed for my trade. More

The most most wonderful GMC dealership There is not enough praise for our Tom—our sales person at Bill Kay GMC. He is super helpful, Tom took the time to listen and understand our needs. To There is not enough praise for our Tom—our sales person at Bill Kay GMC. He is super helpful, Tom took the time to listen and understand our needs. Tom handles all types of cars both new and used , he was happy to show me a used car that we ended up purchasing from him.. He made the whole process totally awesome... More

Oil change, tire rotation, multi PT inspection+minor warrant Came in fo oil Change and tire rotation an a few minor problems. There was a rattle by the drivers side door that I couldn’t pinpoint. I expected to h Came in fo oil Change and tire rotation an a few minor problems. There was a rattle by the drivers side door that I couldn’t pinpoint. I expected to hear from them that they could not find it. But they did find it and corrected it. Trunk lid would not open fully. Corrected it. The tech was thorough. The service advisor was knowledgeable and courteous. They even washed the car. Got all the salt off. A fantastic experience. Thank you Bill Kay. More

Business the old fashion way It started at Woody's Buick in Naperville, let's just say we walked out of this place due to poor customer service. Then we decided to take Ogden home It started at Woody's Buick in Naperville, let's just say we walked out of this place due to poor customer service. Then we decided to take Ogden home and we passed by Bill Kay Buick in Downers Grove, we were greeted with enthusiasm by a young man name Tyler Eubanks and we said we wanted to purchase a Buick Envision for our parents. He sat us down and went through the options and cost and of course the test drive. After the test drive, we sat down and iron out the details. Then Tyler introduced us to his general sales manager Noel Rivera and went over the details regarding the sale and 123 we had a gentleman's agreement. No deposit nonsense, because they had to do a dealer trade. I received a follow-up call from Tyler and Noel and said the car will be ready the following Saturday. Well, we arrived and greeted with enthusiasm and we were there from start to finish in an hour thirty minutes and that's including Tyler going over the vehicle options with our parents. I want to thank Bill Kay Buick and their exceptional staff, from their receptionist Jazmine who kept us in contact with the right personnel and our finance manager Jose who explained the purchase procedure to our parents. So if you are looking to purchase a vehicle see the people I mentioned and you will not be disappointed. More

Easy to work with. Tom is the best! He delivered the new vehicle to our house and even took our trade-in back to the dealership which was very convenient. The whole proc Tom is the best! He delivered the new vehicle to our house and even took our trade-in back to the dealership which was very convenient. The whole process was very smooth. He did a great job explaining everything and it was a much better experience than the other dealerships we went to. More