
Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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A GREAT TIME AT BILL KAY I PURCHASED MY 2015 BUICK ENCORE FROM DURAN AND HE WAS VERY HELPFUL HE ANSWERED EVERY QUESTION WE HAD AND ALSO MADE OUR CAR BUYING EXPERIENCE VERY FUN I PURCHASED MY 2015 BUICK ENCORE FROM DURAN AND HE WAS VERY HELPFUL HE ANSWERED EVERY QUESTION WE HAD AND ALSO MADE OUR CAR BUYING EXPERIENCE VERY FUN WE DID NOT FEEL PRESSURED AT ALL I WOULD ADVISE ANY ONE WHO IS LOOKING TO BUY A VEHICLE TO STOP OVER AT BILL KAY BUICK GMC AND SEE DURAN AND NICK FIVE STARS FOR BILL KAY BUICK GMC More
Amazing! I just went there yesterday and left with a great car, my first car purchase and they helped me to finance it and have low monthly payments. I would r I just went there yesterday and left with a great car, my first car purchase and they helped me to finance it and have low monthly payments. I would recommend anyone to go, I had the best help from Tyler and David in sales! More
Great experince... PAINLESS and VERY Helpfull My family and I recently was in search of a vehicle after ours was totaled. After walking out of several dealerships I found myself at Bill Kay GMC. M My family and I recently was in search of a vehicle after ours was totaled. After walking out of several dealerships I found myself at Bill Kay GMC. My sales person was Issac and he was very personable and attentive. They had several vehicle we were interested in, one specific my wife wanted to see. We found out it was at another dealer and Issac made arrangements to have it brought over. It was clean and exactly what we wanted. We went through the entire process without a hitch. They even popped popcorn for our kids, keeping them busy! They understood our current situation and worked with us. Even the finance person Mike was very helpful and got us a great rate. Several days later I got a call from Issac and he said he had located the spare key for our new vehicle and said stop by any time to grab it. That went above and beyond and is GREAT customer service in my book. Over all I had a great experience here and would highly recommend this dealer to anyone. I don't usually write reviews but after working with Bill Kay and already knowing buying a new vehicle can be a hassle they made the experience painless. More
Great Job Isaac helped me get out of my old lease and into my new lease. He made me an offer I couldn't refuse. Beth was an excellent help as well. This will be Isaac helped me get out of my old lease and into my new lease. He made me an offer I couldn't refuse. Beth was an excellent help as well. This will be my 3rd car from this dealership. Service department is great. More
Great customer service without being pushy I am currently sitting in the lobby waiting for all of the paperwork to go through with my new car so I figured I would use this time to write a quick I am currently sitting in the lobby waiting for all of the paperwork to go through with my new car so I figured I would use this time to write a quick review of how great my experience was here. I dealt with a gentleman named Tom Murphy. If you need a car, ask for him! I dread car shopping because of the stereotype car salesmen have. Tom was the complete opposite! Never once did i feel pressured into anything. The process was quick and easy, and Tom was incredibly knowledgeable about his product, probably due to his 47 years of experience in the industry. I would come here and spend more knowingly (within reason) just because of the customer service I was provided. Thank you Tom. I look forward to working with you in the future! More
New Car Purchase Paul Miller and his associates helped my wife and I out greatly finding the perfect car at the best price possible. Paul's very personable and a pleas Paul Miller and his associates helped my wife and I out greatly finding the perfect car at the best price possible. Paul's very personable and a pleasure to work with. More
General manager saved the day After several issues with the vehicle that I purchased, I contacted the general manager, Eddie Boliaux, he listened to all of my concerns, set me up w After several issues with the vehicle that I purchased, I contacted the general manager, Eddie Boliaux, he listened to all of my concerns, set me up with a loaner car and took care of all my issues. Dealing with Eddie was a great experience More
Love our new GMC Acadia from Bill Kay!!! We found the exact Acadia we wanted. The salesman was so nice and very helpful. We got a price that we were very happy with, Weather Tech mats at We found the exact Acadia we wanted. The salesman was so nice and very helpful. We got a price that we were very happy with, Weather Tech mats at a great price, and a very successful experience. Tyler Eubanks was our salesman and we would go back to him if we have any questions. We would also use Bill Kay again if we have the need. We were happy with everyone we worked with there, what more could we ask for! More
Reliable - Friendly-Above and beyond Adam Jung was our salesman- very friendly and patient. Stuck to showing me what I wanted- made it easy to pick a car. Did a lot of Internet searches f Adam Jung was our salesman- very friendly and patient. Stuck to showing me what I wanted- made it easy to pick a car. Did a lot of Internet searches for me and had a few cars ready for me to come see. The managers are friendly and easy to deal with as well. I came back a few days later to the service dept and they helped me figure out the bells and whistles and put a front bracket on. I feel if and when I need them for future service it will be pleasant. I'm glad I decided to get my car here. More
Driving happy! Best car buying experience by far! They were very helpful and attentive. Our sales associate was Greg Stern and he was great! He was very patient and Best car buying experience by far! They were very helpful and attentive. Our sales associate was Greg Stern and he was great! He was very patient and helped us get the best deal possible. We were very satisfied with their service and we will definitely return for any future purchases. More