Bill Kay Buick GMC

They broke my dashboard This was a poor experience from the get go. it took over 4 hours to actually buy the vehicle. And nope financing was not the issue. We came in with a This was a poor experience from the get go. it took over 4 hours to actually buy the vehicle. And nope financing was not the issue. We came in with a loan from another bank already in hand. slow staff was to claim here. No big deal here yet. We found the vehicle we wanted so we would wait. 2 days after the purchase we get quite a bit of rain. And we have water leaking in 2 locations of the vehicle. This takes them a few attempts and almost 3 weeks to correct. Now that they say the vehicle is finished and ready to be picked up, we arrive to find a broken dashboard. several breaks around the airbag. We are now told, that they didn't do it and this is a common problem. So they will not cover the cost but they will give me a deal on repairs. This is where we currently stand. And yes I will also be reporting this to the BBB. Good luck everyone and I would advice staying away from Bill Kay all together More

Great experience Barry was so helpful! We finally settled on a great car and I'm so happy with it. He was very patient and very knowledgeable. I love my car! Barry was so helpful! We finally settled on a great car and I'm so happy with it. He was very patient and very knowledgeable. I love my car! More

Worse Dealer Around Worse Experience every. I purchased a car from this dealer a year ago with my fiancee. that experience went very well and our salesman Tyler was grea Worse Experience every. I purchased a car from this dealer a year ago with my fiancee. that experience went very well and our salesman Tyler was great. Needed to get another car and decided to go to this dealer again. I went in on May 26th. Approved for a car but they wanted more money down then I had at the time. I decided to wait a couple weeks and go back. When i returned the vehicle i was looking at was sold. So applied for another vehicle. Was told i wasn't approved for that vehicle, but the had another vehicle they thought that could work. The girl who was doing financing came out and told me she had a deal on the table. To please put my deposit down to hold the vehicle and the next day come back and pick up the vehicle. I did this and the next day came in and was told that the deal was not there. That she never had a deal. This girl wouldn't even come out and speak to me face to face to tell me this. When i asked for my money back. I was told that i would have to wait till Monday cause the deposited my money and can't write me a check. I called Monday spoke to a sales manager who told me my check would be ready on Monday afternoon and that he would look into things. I went to the dealer Monday around 6:30 pm. to be told that the check had not be wrote out for me yet and that the girl will bring it to my job the next day. Now the next day going on 2pm. I had to contact them to find out what is going on with my check. I was told now they are going to try and return it to my debit card. Well as you can see this has become a huge mistake trying to take business back to this company. This has to be the worse situation I have gone through to get a car. If i could give this company a half a star or no stars i would. More

Top notch sales person Barry was great from the moment my wife and I walked into Bill Kay GMC on Tuesday night on 5/23/17 looking at 2013 Acadia Denali .Barry worked with h Barry was great from the moment my wife and I walked into Bill Kay GMC on Tuesday night on 5/23/17 looking at 2013 Acadia Denali .Barry worked with his manager and finance manager Mike Rowe to get me the best loan I could get and drove the Acadia that night You guys are great! Thank you More

My New Buick Encore Before we walked into Bill Kay Buick GMC we were approached by a smiling young man asking if he could help us. Joe Komendanchik. was so personable an Before we walked into Bill Kay Buick GMC we were approached by a smiling young man asking if he could help us. Joe Komendanchik. was so personable and knowledgeable, I was so surprised at that. He was so at ease in telling and showing us ever detail of the car. Needless to say my husband and I were very impressed. At the end of the day, we had our new car. We came back the next day to sign into all the new "bells & whistles". We are very happy with Joe Komendanchik. I would recommend him to everyone looking for a Buick-GMC. More

Great service with no preasure Joe and the rest of the team at Bill Kay Buick GMC were very knowledgeable, courteous and respectful. At no time did I feel pressured to buy the car. Joe and the rest of the team at Bill Kay Buick GMC were very knowledgeable, courteous and respectful. At no time did I feel pressured to buy the car. None of the usual "dealer" games were present here. It was a pleasant buying experience. More

Fast, Friendly and Efficient! This was by far the easiest fastest car buying experience ever! JOE K. was amazing! Took care of everything. I for the first time ever enjoyed buying This was by far the easiest fastest car buying experience ever! JOE K. was amazing! Took care of everything. I for the first time ever enjoyed buying a car. He knew everything about all the vehicles we were inquiring about. We definitely return for all of our car buying needs! More

Great Customer Service I walked in to Bill Kay just looking at the Acadia's again, then I met Taylor, she was the most genuine, upfront, informative and honest associate th I walked in to Bill Kay just looking at the Acadia's again, then I met Taylor, she was the most genuine, upfront, informative and honest associate that I felt truly respected by. Not only is she professional she makes sure her customer is totally satisfied with their purchase and that everything is perfect before her customer drives off the lot. More

Excellent service Good communication with experienced professionals. Quick and easy and friendly personnel. I really appreciate this service and would like to recommend Good communication with experienced professionals. Quick and easy and friendly personnel. I really appreciate this service and would like to recommend my family and friends. More

Bought a work car Brilliant sales person. Helped me with everything I needed to know. Will recommend him to others. He is very knowledgeable on vehicles. Love my Brilliant sales person. Helped me with everything I needed to know. Will recommend him to others. He is very knowledgeable on vehicles. Love my car More