
Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great honest dealership We bought my husband's truck here and we never felt has led or that we had to buy anything. Very warm down to earth and honest employees, they all mak We bought my husband's truck here and we never felt has led or that we had to buy anything. Very warm down to earth and honest employees, they all make you feel like family not just another customer walking thru the door and the need to make a sale. Will buy again when we need another vehicle. More
Duran Shandor is an awesome salesman I would recommend to who's trying to buy a car had a great experience and he worked well with me. Anyone looking for a car go is an awesome salesman I would recommend to who's trying to buy a car had a great experience and he worked well with me. Anyone looking for a car go to Bill Kay Buick GMC More
GREAT CUSTOMER SERVICE This was my second car I bought from this dealership, they are pleasant to deal with and very upfront. Customer service is always great and pleasurabl This was my second car I bought from this dealership, they are pleasant to deal with and very upfront. Customer service is always great and pleasurable. They took care all my needs. Tyler was fantastic at communicating with me and made sure all my needs were meet. Overall a great experience.. Thank you BILL KAY ;-)!!! More
Great Experience My friend bought a car from Duran shandor and said he was great to work with I will be purchasing my next car from him at bill Kay Buick GMC My friend bought a car from Duran shandor and said he was great to work with I will be purchasing my next car from him at bill Kay Buick GMC More
Nice and Easy Nate made my experience painless. He was friendly, knowledgable and very attentive to what we were looking for. The transaction was quick and easy a Nate made my experience painless. He was friendly, knowledgable and very attentive to what we were looking for. The transaction was quick and easy and I bought the exact car I was looking for. I would definitely recommend Nate and Bill Kay GMC. More
Disappointed I lost my car keys and the car was towed to closest Buick Dealership. Service people were friendly but just didn't deliver all that was promised. I I lost my car keys and the car was towed to closest Buick Dealership. Service people were friendly but just didn't deliver all that was promised. I am new at caring for my car and I trusted them. I requested a car wash twice and was told two times that it was done. When I arrived it was not done and although the Service Guy apologized, he blamed someone else. He had specifically told me it was washed. If he is in "Service" shouldn't he have checked? He also called me to say that although the thermostat works now, there was a previous error message about the thermostat. Then he referred to the cold winter weather. I am not sure if he wanted me to say just repair it anyway, but I told him the car has an extended warranty. I asked him to call to see if it is warranty work, he said he would but he didn't. I am not sure what is up with the heat in my car, he just said it is working right now. Very disappointed, I had hoped to feel comfortable with Bill Kay. Will look for another Buick dealership next time. More
Car buying made enjoyable! We drove from mid-Missouri to buy a used Ford van. Nate Fox made our trip worthwhile. He is fair, honest and a joy to talk with. I would drive to Bil We drove from mid-Missouri to buy a used Ford van. Nate Fox made our trip worthwhile. He is fair, honest and a joy to talk with. I would drive to Bill Kay again to buy a vehicle from Nate Fox. Nate made sure that I could look at the underside of the van to check for any salt damage- there was none. If you want an enjoyable car buying experience- see Nate Fox!!!! More
Shamasko Bill Kay Buick Review We have dealt with Bill Kay Chevrolet in the past and had excellent service. We purchased 4 cars from them so when we decided to purchase a Buick, we We have dealt with Bill Kay Chevrolet in the past and had excellent service. We purchased 4 cars from them so when we decided to purchase a Buick, we went to Bill Kay Buick. Don Jorman was the best dealer we ever worked with. Always a simle. What a personality! We appreciated his honesty and the fact that he was not pushy like dealers we worked with in the past. Don found the car with the equipment and color combination we wanted. He kept us informed constantly on the progress of the deal, rebates, the Costco incentive, etc. We are having tubes installed as part of the deal. Don ordered them immediatly and will call us to have them installed as soon as they arrive. We would highly recommend him to family and friends, and will go back to him the next time we want to purchase a veichle. The finance went quickly, and again Mike was not pushy when explaining other services we could purchase. He just wanted to inform us of other options that were available. Karl told us not to hesitate to contact him anytime with any issues that may occure. Everyone was very helpful and friendly. More
Buying Chevy Traverse - Awesome Experience Nate Fox was a great associate and awesome to work with. He answered all of our questions and took the time we needed. He was great with our 2 young Nate Fox was a great associate and awesome to work with. He answered all of our questions and took the time we needed. He was great with our 2 young kids that we had brought with us. I would definitely recommend him to everyone to buy from him. More
Listening Will Close a Deal! Not Hustling! Tyler EuBanks listened to my request, he found what I was requesting, he closed the deal to my satisfaction without hustling me. Awesome sales represe Tyler EuBanks listened to my request, he found what I was requesting, he closed the deal to my satisfaction without hustling me. Awesome sales representative! I will gladly work with Tyler in the near future. Karl was Awesome as well! BILL KAY BUICK GMC IS DEFINITELY A GREAT PLACE TO SHOP FOR VEHICLE! More