Bill Kay Buick GMC

Great Job Isaac helped me get out of my old lease and into my new lease. He made me an offer I couldn't refuse. Beth was an excellent help as well. This will be Isaac helped me get out of my old lease and into my new lease. He made me an offer I couldn't refuse. Beth was an excellent help as well. This will be my 3rd car from this dealership. Service department is great. More

Great customer service without being pushy I am currently sitting in the lobby waiting for all of the paperwork to go through with my new car so I figured I would use this time to write a quick I am currently sitting in the lobby waiting for all of the paperwork to go through with my new car so I figured I would use this time to write a quick review of how great my experience was here. I dealt with a gentleman named Tom Murphy. If you need a car, ask for him! I dread car shopping because of the stereotype car salesmen have. Tom was the complete opposite! Never once did i feel pressured into anything. The process was quick and easy, and Tom was incredibly knowledgeable about his product, probably due to his 47 years of experience in the industry. I would come here and spend more knowingly (within reason) just because of the customer service I was provided. Thank you Tom. I look forward to working with you in the future! More

New Car Purchase Paul Miller and his associates helped my wife and I out greatly finding the perfect car at the best price possible. Paul's very personable and a pleas Paul Miller and his associates helped my wife and I out greatly finding the perfect car at the best price possible. Paul's very personable and a pleasure to work with. More

General manager saved the day After several issues with the vehicle that I purchased, I contacted the general manager, Eddie Boliaux, he listened to all of my concerns, set me up w After several issues with the vehicle that I purchased, I contacted the general manager, Eddie Boliaux, he listened to all of my concerns, set me up with a loaner car and took care of all my issues. Dealing with Eddie was a great experience More

Love our new GMC Acadia from Bill Kay!!! We found the exact Acadia we wanted. The salesman was so nice and very helpful. We got a price that we were very happy with, Weather Tech mats at We found the exact Acadia we wanted. The salesman was so nice and very helpful. We got a price that we were very happy with, Weather Tech mats at a great price, and a very successful experience. Tyler Eubanks was our salesman and we would go back to him if we have any questions. We would also use Bill Kay again if we have the need. We were happy with everyone we worked with there, what more could we ask for! More

Reliable - Friendly-Above and beyond Adam Jung was our salesman- very friendly and patient. Stuck to showing me what I wanted- made it easy to pick a car. Did a lot of Internet searches f Adam Jung was our salesman- very friendly and patient. Stuck to showing me what I wanted- made it easy to pick a car. Did a lot of Internet searches for me and had a few cars ready for me to come see. The managers are friendly and easy to deal with as well. I came back a few days later to the service dept and they helped me figure out the bells and whistles and put a front bracket on. I feel if and when I need them for future service it will be pleasant. I'm glad I decided to get my car here. More

Driving happy! Best car buying experience by far! They were very helpful and attentive. Our sales associate was Greg Stern and he was great! He was very patient and Best car buying experience by far! They were very helpful and attentive. Our sales associate was Greg Stern and he was great! He was very patient and helped us get the best deal possible. We were very satisfied with their service and we will definitely return for any future purchases. More

Electrifying Experiance! I came into Bill Kay after reaching out to an internet sales representative (Agnieszka; whom was very responsive and not pushy) to test drive a 2012 C I came into Bill Kay after reaching out to an internet sales representative (Agnieszka; whom was very responsive and not pushy) to test drive a 2012 Chevy Volt. There I met with their salesman Greg (Sorry about not mentioning your last name, your business cards are in my car!), we went out for a Test Drive and I was sold! After the test drive we did a little wheeling and dealing, and they worked well with me to come to a price that was reasonable to both parties. Not a stressful situation at all! Their finance guy also did a great job explaining everything to me, and worked to get me a great interest rate on my purchase. Today I got my second call from Greg, just to check up and make sure I am happy with my vehicle. What a great experience! This was my first car purchase, and it will not be my last from Bill Kay Buick GMC! More

NITEMARE at BILL KAY GMC Horrible experience at BILL KAY GMC. Had a deal worked out on a used Acadia and it was pulled off the table by a manager unless we financed with them Horrible experience at BILL KAY GMC. Had a deal worked out on a used Acadia and it was pulled off the table by a manager unless we financed with them at a higher rate than we had been approved for at a private lender. The dealer gets a commission from a lender they give business to, you see. I will never go back to this place and would advise others to use caution before signing anything! These guys are slippery. Take your business to SULLIVAN GMC instead...wonderful dealership! More

Guaranteed to be Satisfied! Honestly, I had a one of a kind experience with Bill Kay GMC. In all departments: sales, finance, service, and even management, I felt like they had m Honestly, I had a one of a kind experience with Bill Kay GMC. In all departments: sales, finance, service, and even management, I felt like they had my best interests in mind. Without a doubt, they did their best to meet them. I originally purchased a new 2014 Terrain. Within 14 days, the engine became defective and needed to be rebuilt/replaced. This obviously created unfortunate stress for my wife and me. Even though the defect was covered under the warranty, I did not feel satisfied with a repaired or replaced engine. Instead, I requested a replacement vehicle. Typically in a situation like this, a dealership would simply tell the customer to work with corporate and file a claim. The resolution would end up defaulting to standard policy and I would be stuck with a repaired engine on a brand new car. In my case, Bill Kay instead took the initiative to create a claim for me and they took charge of the process. I was grateful for that. They stayed in continuous communication with GM corporate until a resolution was determined. It turned out, the resolution of my claim was actually a replacement vehicle (another new Terrain). Bill Kay then worked with me personally to find a suitable replacement. Because of this, I will certainly be a repeat customer. It has been about a month since getting the replacement and it has been a dream car. The Terrain is a smooth, quiet ride, handles like a car, and there is plenty of room. Features like the navigation system and the Bluetooth audio connection to my smartphone are great every time I drive. I couldn’t be happier. More