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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.3
745 Reviews

745 Reviews of Bill Kay Buick GMC - Service Center

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June 23, 2023

I was very happy with the service, the courtesy and the cordiality of the service people. More

by srodmurph
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas Candre
Jun 26, 2023 -

Bill Kay Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Kay Buick GMC and we hope to see you again soon!

June 23, 2023

The service team here is phenomenal. They are great communicators and always perform exceptional work. More

by pnickles
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado, Kayla Friedman, Nicholas Candre
Jun 26, 2023 -

Bill Kay Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We thank you pnickies for you fantastic rating.

June 17, 2023

Vehicle was ready on time. The inspection and report was good. Repair was somewhat expensive. More

by ROGER41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Candre
Jun 19, 2023 -

Bill Kay Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

I’ve had to bring my vehicle to Bill Kay GMC on three different occasions for minor bodywork and the service has always been amazing. I am completely satisfied with the service I receive from Bill Kay GM More

by Slc6004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
Jun 19, 2023 -

Bill Kay Buick GMC responded

Hello, thank you for your kind words and this wonderful review!

June 11, 2023

Kayla made sure the parts were ordered and on site prior to my appointment so my visit would not need to be rescheduled. More

by pwtodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado, Kayla Friedman, Nicholas Candre
Jun 13, 2023 -

Bill Kay Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience!

June 10, 2023

The service team is great. Brian is the reason I come to bill Kay Buick I used to go to woody Buick. More

by wrightnaperville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado, Kayla Friedman, Nicholas Candre
Jun 13, 2023 -

Bill Kay Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience!

June 07, 2023

I brought my GMC envoy in for recommended service by Tori Delgado with the dollar price. Kayla not Nicholas checked the vehicle in. I showed her the e-mail I received from Tori Delgado with the prices and a More

by enforcer4044
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kayla Friedman, Nicholas Candre
Jun 07, 2023 -

Bill Kay Buick GMC responded

Please accept our apology for any misunderstanding. I will have Ms. Delgado contact you .

May 28, 2023

Your mechanic, Scott, was very professional, informative and helpful. We love when he works on our vehicles. More

by LLAMB_308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Kayla Friedman
May 30, 2023 -

Bill Kay Buick GMC responded

We appreciate your positive review about your recent experience with us!

May 27, 2023

The team at Bill Kay are great. The techs do great work and the service writers keep you informed. More

by Jim B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Candre
May 30, 2023 -

Bill Kay Buick GMC responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay Buick GMC.

May 26, 2023

Service and competitive pricing. it took a long time for the parts to come in, but that was not their fault. There was good communication between them and me. More

by ivorydesignconsultants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vitro, Brandon Dahlgren, Brian Wilson, Victoria Delgado, Scott Frank, Tommy Fakhoury
May 26, 2023 -

Bill Kay Buick GMC responded

Thank you for your fantastic star rating.

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