Bill Kay Buick GMC - Service Center
Downers Grove, IL
745 Reviews of Bill Kay Buick GMC - Service Center
I’ve had to bring my vehicle to Bill Kay GMC on three different occasions for minor bodywork and the service has always been amazing. I am completely satisfied with the service I receive from Bill Kay GM different occasions for minor bodywork and the service has always been amazing. I am completely satisfied with the service I receive from Bill Kay GMC. More
Kayla made sure the parts were ordered and on site prior to my appointment so my visit would not need to be rescheduled. to my appointment so my visit would not need to be rescheduled. More
The service team is great. Brian is the reason I come to bill Kay Buick I used to go to woody Buick. Brian is the reason I come to bill Kay Buick I used to go to woody Buick. More
I brought my GMC envoy in for recommended service by Tori Delgado with the dollar price. Kayla not Nicholas checked the vehicle in. I showed her the e-mail I received from Tori Delgado with the prices and a Delgado with the dollar price. Kayla not Nicholas checked the vehicle in. I showed her the e-mail I received from Tori Delgado with the prices and asked her if these are the prices that would be charged? she said yes they are. After reviewing the charges when I got home I found and feel I was overcharged $36.64. The charge for the control arm repair was $24.87 less then shown on Tori's e-mail However, the charge for the shock absorber repair was $61.51 more then shown on Tori's e-mail. Having been a Bill Kay customer for years, I find this disappointing, I never had this problem when Brian Wilson was on the desk. More
Service and competitive pricing. it took a long time for the parts to come in, but that was not their fault. There was good communication between them and me. it took a long time for the parts to come in, but that was not their fault. There was good communication between them and me. More