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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.3
745 Reviews

745 Reviews of Bill Kay Buick GMC - Service Center

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April 06, 2023

Service depth. Is great the detailer are a joke. Came in for service and to get the car detailed that was owed to me and it had a foot print on the roof of the car More

by mldnc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Candre
Apr 10, 2023 -

Bill Kay Buick GMC responded

Please if you would call me about your detail. Donnie Jorman customer relations at 630 969 3200 ext 1221

Apr 10, 2023 -

mldnc1 responded

Left a message earlier today.

March 30, 2023

I did business with other dealer. But this dealer I give him 5 stqr good More

by wliq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado, Kayla Friedman, Nicholas Candre
Mar 31, 2023 -

Bill Kay Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction!

March 19, 2023

The service was friendly and attentive. The work was performed quickly. Some recommendations for my consideration were made. More

by Stevo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado, Kayla Friedman, Nicholas Candre
Mar 20, 2023 -

Bill Kay Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 13, 2023

My cat was repaired on time and has been fine since then I am good and will return . Thanks More

by PBLATNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla , Brian Wilson
Mar 13, 2023 -

Bill Kay Buick GMC responded

Thank you PBLANTNER for your kind comments and fantastic star rating!!!!!!

Mar 14, 2023 -

PBLATNER responded

Blatner not Blanter

February 28, 2023

Fast service straight to the point on what is the issue with your vehicle no complaints. More

by Lagunas23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the young ladies name.
Mar 03, 2023 -

Bill Kay Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction!

February 24, 2023

As always, great service dept staff - very helpful and thorough. I have been a customer for almost 20 years and the service dept is one reason I keep coming back.! More

by JMSVIKING
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Feb 27, 2023 -

Bill Kay Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful!

February 20, 2023

Always a pleasure doing business with Bill Kay GMC/Buick. the service team is great to deal with. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Feb 27, 2023 -

Bill Kay Buick GMC responded

We want all our clients to have a comfortable and stress-free experience with us!

February 16, 2023

Very good service at this dealership but waiting area could offer water bottles. That would be nice for non coffee drinkers. More

by cszromba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Feb 27, 2023 -

Bill Kay Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Kay Buick GMC and we hope to see you again soon!

February 10, 2023

Please take our highest compliments to your service writers. We normally need our vehicles on the road...any downtime comes at a high cost. The more revenue on the road to service our customers the b More

by unicarrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Delgado
Feb 13, 2023 -

Bill Kay Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

February 10, 2023

They were friendly, courteous,and the facility was clean. Work was completed within the time stayed. More

by bette07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Feb 13, 2023 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out!

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