Bill Kay Buick GMC - Service Center

I waited a year for the part to come in. Original, I was quoted $179 for the part. When they put the part in, the cost went up to $950.00. Bill Kay did give me a 15% discount on the part, bu Original, I was quoted $179 for the part. When they put the part in, the cost went up to $950.00. Bill Kay did give me a 15% discount on the part, but the total bill was still almost $900. I was also informed, that if I didn’t want to pay the inflated price, they could take the new part out and re-install the old, damaged part. I felt like I was being held over a barrel. More

Kim was wonderful to work with and kept me informed of everything going on as she dealt with the insurance company everything going on as she dealt with the insurance company More

The people at Bill Kay areI are very nice , and they do good work..😊. They are very trustworthy..😊 good work..😊. They are very trustworthy..😊 More

Very friendly and professional performed the work well and finished on time. Great job I Will always come back and finished on time. Great job I Will always come back More

Performed routine maintenance on my pickup truck efficiently and quickly. Waiting area was comfortable and well lit. efficiently and quickly. Waiting area was comfortable and well lit. More

Staff is very courteous and knowledgeable. They kept me updated as work was done. Everything was done very well. They kept me updated as work was done. Everything was done very well. More

Excellent customer service, very satisfied with the service they provided me. Thanks for the great service. service they provided me. Thanks for the great service. More

Have been using this service center for over 10 years. Always get the job done! Good service! Always get the job done! Good service! More

Very helpful team, appreciate the work done. It worked amazing. Thank you to Kim for being my advisor and thank you to the techs for getting it done when no one else would. My fiero is running g It worked amazing. Thank you to Kim for being my advisor and thank you to the techs for getting it done when no one else would. My fiero is running great now. Just need to fix the fuel line next. More

Side mirror came in about a week installation cost competitive Kim very helpful paint matched competitive Kim very helpful paint matched More