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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.4
740 Reviews
Call Service Center (630) 984-4578

740 Reviews of Bill Kay Buick GMC - Service Center

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June 11, 2022

Got the job done in a timely manner. The waiting area was clean, and the wifi worked fine. More

by ericstiens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kurt Krueger, Victoria Delgado
Report | Print
Jun 14, 2022 -

Bill Kay Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

June 09, 2022

Great Sevice. The entire team was very helpful. Quick turnaround and great communication. Highly recommend using their service center. More

by schaumannfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Jun 10, 2022 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

June 09, 2022

Excellent service. Employees are very informative and always have a smile on their face. I really like doing business at GMC. Thank you have a good day More

by Rosie 70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kurt Krueger, Victoria Delgado
Report | Print
Jun 10, 2022 -

Bill Kay Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

June 08, 2022

Great service fast and easy great comunnication with me about what was being performed on my vehicle as well as if they encountered more problems through out the process of fixing it. More

by Lagunas23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jun 10, 2022 -

Bill Kay Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

June 08, 2022

Great work Thank you Brian Professional and good timing. Will be recommended this repair shop to my neighbours More

by Tatiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Jun 10, 2022 -

Bill Kay Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

June 03, 2022

Brian the service manager was very nice and friendly. I did oil change and nail on the tire it took about hour and a half so all over it was good experience More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Jun 07, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

June 01, 2022

The service department did a great job scheduling my upgrade parts installation. They kept me apprised of the status of my service and notified me when my vehicle was ready. More

by iannar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Jul 08, 2022 -

Bill Kay Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 27, 2022

Friendly and knowledgeable staff. I enjoyed meeting with this team. Made me feel at ease. More

by keanna1523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
May 27, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 21, 2022

Service was excellent. I was kept informed of work being done and any issues that came up. More

by apgrogan
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
May 24, 2022 -

Bill Kay Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

May 18, 2022

Justin is always awesome when I call and the team is so friendly. Everything is taken care of in. Timely manner More

by Sk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
May 20, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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