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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.4
740 Reviews
Call Service Center (630) 984-4578

740 Reviews of Bill Kay Buick GMC - Service Center

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February 28, 2022

Bought my Denali here last year. Brought it in for service and Brian Wilson did a fantastic job taking care of me. More

by mike7827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Mar 02, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 25, 2022

Wayne is the best. Very transparent about the process and try’s to save you money. Would highly recommend working with Wayne and Bill Kay Buick for your repairs More

by tmccahilljr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
Report | Print
Feb 28, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 24, 2022

Dealership was prompt with communication and needed repairs on my car. The time frame of repairs was adequate. More

by dmunson9527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
Report | Print
Feb 25, 2022 -

Bill Kay Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 23, 2022

Great service every time never had issues with anything thank you for the ask the help More

by Kgonzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Delgado
Report | Print
Feb 23, 2022 -

Kgonzo responded

N/A

Feb 23, 2022 -

Bill Kay Buick GMC responded

Thank you so much for the great review. We do our best to meet or exceed our customer's expectations.

February 21, 2022

Wayne of body shop was very responsive and prompt in keeping me updated with the status. More

by Vpot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
Report | Print
Feb 23, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 17, 2022

Great Service, friendly staff, communication well. Have been going there for 15+ Years with all my GM cars. More

by ajpatel999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Feb 18, 2022 -

Bill Kay Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 17, 2022

Phenomenal dealership phenomenal service department would highly recommend to friends family and anyone looking to purchase a vehicle More

by melissareno27
Recommend Dealer
Yes
Employees Worked With
Justin in service
Report | Print
Feb 18, 2022 -

Bill Kay Buick GMC responded

We cannot thank you enough for your wonderful review of Bill Kay Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 16, 2022

The problem was discovered quickly and was solved efficiently. Communication was excellent all through the process. More

by dnowak60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Polzin
Report | Print
Feb 18, 2022 -

Bill Kay Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 14, 2022

Service was friendly and fast, there was a brief conversation on my vehicle condition as well, and I was informed as to when to expect certain items to have done concerning my vdhjcle More

by deloresimani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Delgado
Report | Print
Feb 16, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 14, 2022

Brian is always there. Nice to see employees stick around. Got me in and out quickly More

by CIZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Feb 16, 2022 -

Bill Kay Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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