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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.4
740 Reviews
Call Service Center (630) 984-4578

740 Reviews of Bill Kay Buick GMC - Service Center

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February 11, 2022

Great customer service the work was done on time and very well. Communication was outstanding always kept me in the loop More

by jimh4595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
Report | Print
Feb 14, 2022 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 09, 2022

I was treated nicely. In and out service and a car wash included. Everyone was very courteous. More

by lor-pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kurt Krueger, Victoria Delgado
Report | Print
Feb 11, 2022 -

Bill Kay Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 02, 2022

Justin in service was very helpful, also was able to get me a ride to work thanks guys! More

by TONYBLUE72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Feb 03, 2022 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 02, 2022

Very good and fast service,very friendly people,good and clean location,my next service will be in the same place…. More

by arnoske1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Feb 03, 2022 -

Bill Kay Buick GMC responded

arnoske1, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

February 02, 2022

Service was very efficient, done in a timely manner, and I was kept informed throughout the process. More

by pennst8r0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kurt Krueger, Victoria Delgado
Report | Print
Feb 03, 2022 -

Bill Kay Buick GMC responded

Thank you so much for the kind words and glowing review. We do our best to provide our customers with the best service possible. We look forward to your next visit so we can continue to keep your vehicle in tip top shape.

January 27, 2022

Service was done in time frame given. All service was done accurately and service team was very friendly. I have always had great service here! More

by js8158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Jan 28, 2022 -

Bill Kay Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 21, 2022

Usually pretty easy in and out but this time my check engine light was still on after I picked it up. Had to take it back. More

by spencerlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Delgado
Report | Print
Jan 24, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 20, 2022

Great service and the people are very helpful. We always know are car is in good hands. More

by debra_walker6633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Kurt Krueger
Report | Print
Jan 20, 2022 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 17, 2022

Brian Wilson and his service team have been maintaining my GMC Yukon for the past several years. They consistently over deliver on their commitments and have been very price competitive. They will be the o More

by MGALLE9065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Jan 19, 2022 -

Bill Kay Buick GMC responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

January 17, 2022

No issues with the service performed.oil changed tires rotated and flat fixed all within promised timeframe More

by alexlesz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Jan 19, 2022 -

Bill Kay Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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