Bill Kay Buick GMC - Service Center

Very unprofessional only interested in money. Gave me another customers keys when checking out, couldn't locate my vehicle. And the error came back on the way home. Have nothing good to say about Gave me another customers keys when checking out, couldn't locate my vehicle. And the error came back on the way home. Have nothing good to say about this place. More

Great service and Dave and team were terrified. Will be back to Bill Kay. Ok Will be back to Bill Kay. Ok More

Great experience Will recommend. Service advisor helpful. Shuttle was convenient.my selling dealer was good but couldn’t find my issue but Bill Kay did. Service advisor helpful. Shuttle was convenient.my selling dealer was good but couldn’t find my issue but Bill Kay did. More

Soups greas very well done and well made with lots of attention and care for the clients attention and care for the clients More

Hands down the best parts, service, and sales departments around! I wouldn’t recommend going anywhere else around! I wouldn’t recommend going anywhere else More

I had my vehicle in for oil change and recall. They said about 4 hours for service. After 8 hours I called about truck. They said they had to order parts for recall and never told me till I called They said about 4 hours for service. After 8 hours I called about truck. They said they had to order parts for recall and never told me till I called in. The price that was giving at service time wasn’t correct. When I get there it was a lot more without calling me. Then when I pick it up they said they would pull it up front. 20 minutes later I asked where is my truck. Had to go and get it myself in parking lot. Not happy. Would never return not even for recall. That service was terrible. Salesman good service really bad More

They were able to schedule an appointment the next day due to a bad battery. due to a bad battery. More

The service was excellent as always. The staff always treats me very courteous and respectful. The staff always treats me very courteous and respectful. More

It is very comfortable to be in the dealership because of the good service ,they give to their customers or would be customers. I am not close to this dealership, but I have been to others that I’m not happy the good service ,they give to their customers or would be customers. I am not close to this dealership, but I have been to others that I’m not happy with so I choose to come there More

Customer service is great. However, when purchasing I did some something I had never done before. They had all the figures covered with a white sheet of paper and insisted I si However, when purchasing I did some something I had never done before. They had all the figures covered with a white sheet of paper and insisted I sign. I wasn't thinking as I really like the car and needed transportation to my new job in Downers Grove. My credit score was lower then for a lot of reasons. IT fluctuates now between 750-780. I end up paying a 10.89 in 2018 and just made my last payment this month. So, I come to you for maintenance but that's all. More