Bill Kay Buick GMC - Service Center
Downers Grove, IL
747 Reviews of Bill Kay Buick GMC - Service Center
Immediate service. No wait. Friendly personal. Work was done on time. Excellent job. No complaints. Car rental arrangement was a breeze. Count me in as a future customer. done on time. Excellent job. No complaints. Car rental arrangement was a breeze. Count me in as a future customer. More
I was accommodated promptly for squeak in my brakes and new front pads were installed Also asked that they check a tire that was leaking air. Turns out that was the tire that had been patched and checking new front pads were installed Also asked that they check a tire that was leaking air. Turns out that was the tire that had been patched and checking the tire caused more of a leak- but tech broke down and resealed the tire. Brian ordered a new tire and done the next day. A loaner car would have helped on day of initial visit. More
I received an email concerning a recall so I scheduled an appointment, brought the vehicle in. It took longer than expected due to communication issues with GM. The service people were very apologetic. In re appointment, brought the vehicle in. It took longer than expected due to communication issues with GM. The service people were very apologetic. In reality no one was at fault. Godd and courteous service. More
Excellent service dept. Brian does a fantastic job every time I bring my Yukon in. Very knowledgeable and accommodating . Definitely recommend their service dept . G time I bring my Yukon in. Very knowledgeable and accommodating . Definitely recommend their service dept . G More
I had 8 recalls on my truck. I was told it would take 2 1/2 hours. Brian gave me his # while I waited for questions. My truck was done in time and washed. 1/2 hours. Brian gave me his # while I waited for questions. My truck was done in time and washed. More
I appreciate the laid-back atmosphere and exceptional service that you receive from the minute you pull into the service entry point. They also do excellent work to ensure that your vehicle remains in to service that you receive from the minute you pull into the service entry point. They also do excellent work to ensure that your vehicle remains in top running condition. Thank you Bill Kay service team!! More
Great service my car is always ready on time and cleaned upon return. The service people always keep me informed on the work and tell me about any future work that will need to be done. upon return. The service people always keep me informed on the work and tell me about any future work that will need to be done. More
The Bill Kay service team has always done a great job They always take care of any of my service needs Brian who took care of me was great I did not notice Brian picture below They always take care of any of my service needs Brian who took care of me was great I did not notice Brian picture below More