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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.3
745 Reviews

745 Reviews of Bill Kay Buick GMC - Service Center

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November 27, 2024

The service was excellent as always. The staff always treats me very courteous and respectful. More

by usnvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

I had my vehicle in for oil change and recall. They said about 4 hours for service. After 8 hours I called about truck. They said they had to order parts for recall and never told me till I called More

by meister_randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Nunez
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

They were able to schedule an appointment the next day due to a bad battery. More

by deb2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nadolski
November 27, 2024

Hands down the best parts, service, and sales departments around! I wouldn’t recommend going anywhere else More

by Jkielma95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sassan Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ballantyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kielma
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Delgado, Jacob Sypniewski, Jenny Suarez, Luis Polo, Jasmine Nadolski
November 21, 2024

It is very comfortable to be in the dealership because of the good service ,they give to their customers or would be customers. I am not close to this dealership, but I have been to others that I’m not happy More

by d.bragg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Customer service is great. However, when purchasing I did some something I had never done before. They had all the figures covered with a white sheet of paper and insisted I si More

by mich1018
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Suarez, Jasmine Nadolski
November 16, 2024

Are very helpful and explain what they are going to do. Easy to get appointment. More

by tomtaktck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Suarez, Jasmine Nadolski
November 14, 2024

I HAVE ALWAYS HAD GREAT SERVICE FROM THIS DEALERSHIP. JASON WENT ABOVE AND BEYOND IN HELPING ME. More

by drussopct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Best Group of guys I have meet in the Car business. I would not trust my Hummer with anyone else, plus they know what they are doing... More

by boballegra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Delgado, Jacob Sypniewski, Jenny Suarez, Jasmine Nadolski
October 31, 2024

Reliable service from competent and friendly people. Comfortable lounge area and timely service at reasonable rates. More

by KEZOTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Suarez, Jasmine Nadolski
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