Bill Kay Buick GMC - Service Center
Downers Grove, IL
745 Reviews of Bill Kay Buick GMC - Service Center
I appreciate how quickly my car was serviced. I waited less than an hour and felt comfortable with everyone wearing masks in the waiting area. Very pleased. less than an hour and felt comfortable with everyone wearing masks in the waiting area. Very pleased. More
Friendly, courteous service. After the diagnostics was completed, the problem was explained in detail as well as the cost to repair it. A photo of the problem was shown to me and later the actual failing completed, the problem was explained in detail as well as the cost to repair it. A photo of the problem was shown to me and later the actual failing part. More
wonderful service, my 2nd time back and Brian is always awesome!! I would highly recommend!! I could not have expected a better visit. Fast and reliable service. awesome!! I would highly recommend!! I could not have expected a better visit. Fast and reliable service. More
I went into Bill KayTo have my car service and I received excellent customer service. The staff is very professional and always polite and courteous. I will continue my service there. excellent customer service. The staff is very professional and always polite and courteous. I will continue my service there. More
Service is friendly and detailed on repairs. Progress or updates on timing of repairs can be improved so the customer can make plans on rides, pick up, etc. updates on timing of repairs can be improved so the customer can make plans on rides, pick up, etc. More
Fast service. Clean. Seems to be well managed. Even with covid service still doing there job . Service department was busy. All costumers seemed to be informed a few times of a finish time so they could pla covid service still doing there job . Service department was busy. All costumers seemed to be informed a few times of a finish time so they could plan the rest of there afternoon. More
Went in to have the back left light fixed, but the whole unit had to be replaced. Technician pointed out I also needed a front light bulb replaced. Had both repaired to my satisfaction. Brian was very fri unit had to be replaced. Technician pointed out I also needed a front light bulb replaced. Had both repaired to my satisfaction. Brian was very friendly and helpful. While sitting in the waiting room, my service dog got to play with the dealership owner’s cute little dog. More
Won’t tell anyone to go there for service or buy a car. Brought car in for lifter replacement 3rd time said I needed a engine and charged me $150 for diagnostic. Seems like some goes wrong after you fix s Brought car in for lifter replacement 3rd time said I needed a engine and charged me $150 for diagnostic. Seems like some goes wrong after you fix something. Also first time fixing the lifters as oil leak it was the oil dipstick wasn’t reattached cost me $180 to fix at a place by me because didn’t want to chance engine going bad. So it seems like ably fix some so I have to come back. Never go back again or tell someone to go there. More