Bill Kay Buick GMC - Service Center

Fast service. Clean. Seems to be well managed. Even with covid service still doing there job . Service department was busy. All costumers seemed to be informed a few times of a finish time so they could pla covid service still doing there job . Service department was busy. All costumers seemed to be informed a few times of a finish time so they could plan the rest of there afternoon. More

Went in to have the back left light fixed, but the whole unit had to be replaced. Technician pointed out I also needed a front light bulb replaced. Had both repaired to my satisfaction. Brian was very fri unit had to be replaced. Technician pointed out I also needed a front light bulb replaced. Had both repaired to my satisfaction. Brian was very friendly and helpful. While sitting in the waiting room, my service dog got to play with the dealership owner’s cute little dog. More

Won’t tell anyone to go there for service or buy a car. Brought car in for lifter replacement 3rd time said I needed a engine and charged me $150 for diagnostic. Seems like some goes wrong after you fix s Brought car in for lifter replacement 3rd time said I needed a engine and charged me $150 for diagnostic. Seems like some goes wrong after you fix something. Also first time fixing the lifters as oil leak it was the oil dipstick wasn’t reattached cost me $180 to fix at a place by me because didn’t want to chance engine going bad. So it seems like ably fix some so I have to come back. Never go back again or tell someone to go there. More

Most questions answered. Work done on time. They always take good care of my truck. Other vehicles that I have had in can out the same way take good care of my truck. Other vehicles that I have had in can out the same way More

Bill Kay GMC-Buick in Downers Grove did timely and high quality work on my collusion needs. The estimate was done quickly and was fair. Workmanship was very well done. Highly recommend. quality work on my collusion needs. The estimate was done quickly and was fair. Workmanship was very well done. Highly recommend. More

Great communication and service! Nino and Kurt were very nice and were on top of my questions. If any service was recommended they made sure to let me know. nice and were on top of my questions. If any service was recommended they made sure to let me know. More

My oil change service was thorough and fast. The customer service was very friendly and explained everything that I needed to know about my vehicle. customer service was very friendly and explained everything that I needed to know about my vehicle. More

Great service! They always call or sends texts with updates. Staff is all very friendly. Waiting area is clean and neat thank you for your service updates. Staff is all very friendly. Waiting area is clean and neat thank you for your service More

I visited this dealership on two different occasions for service and both times I received superb customer service! They are always upfront and honest with their customers. service and both times I received superb customer service! They are always upfront and honest with their customers. More

My check engine light came on and Brian was able to take it right in, drop a software update and even have it washed for me! Great service, great people and glad I found them! it right in, drop a software update and even have it washed for me! Great service, great people and glad I found them! More