Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Bill Kay Buick GMC - Service Center
Downers Grove, IL
738 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
738 Reviews of Bill Kay Buick GMC - Service Center
Sort by
December 22, 2020
I want to recommend the service department if my life depended on it. Dropped off my truck for service show me a car battery that I didn't need problems still there I had to call constantly to get update depended on it. Dropped off my truck for service show me a car battery that I didn't need problems still there I had to call constantly to get updated on my vehicle following day I get a call saying the service manager would contact me never received the phone call The serviceman I dealt with his name was Nino. More
by brainnork
Verified CustomerEmployees Worked With
Nino
December 18, 2020
I absolutely love Bill Kay Nissan because of the continuous service I have received from the time I purchased my vehicle up until now when I gave to take it to be serviced I have always recieved e continuous service I have received from the time I purchased my vehicle up until now when I gave to take it to be serviced I have always recieved excellent service from this dealership and because of it I have recommended others. Thanks More
by CWILLIAMSCARES
Employees Worked With
Eric, Jeremy thanks again , Terry Bryan, Bob Giovanonni, Brian Wilson, Kurt Krueger, Bob Jordan
December 18, 2020
Awesome service every time I go there I’m asked or when I am in the waiting being asked any anything is needed please let them know am in the waiting being asked any anything is needed please let them know More
by CWILLIAMSCARES
Employees Worked With
Mike Lugowski, Dan Imundo, Brandon Dahlgren
December 17, 2020
I was planning on an oil change this week and was notified this week by email thru On Star that it was due. After a short wait I was on my way. notified this week by email thru On Star that it was due. After a short wait I was on my way. More
by NETTOM
Employees Worked With
Brian Wilson
December 16, 2020
Great service department and great tech he diagnosed the problem in minutes also Brian got me a vehicle as I had to leave the vehicle overnight problem in minutes also Brian got me a vehicle as I had to leave the vehicle overnight More
by rims6
Employees Worked With
New Brian can’t remember his last name but he was excellent
December 15, 2020
Thanks to all for a great visit. I appreciated the respect and courtesy I received while at the dealership. Happy Holidays and Happy New Year. See you next oil change. respect and courtesy I received while at the dealership. Happy Holidays and Happy New Year. See you next oil change. More
by scroberson22
Employees Worked With
Brian Wilson
December 12, 2020
Everyone was friendly and helpful. It was a little disappointing that my battery would already be dying when the car is less than 2 years old but it was covered under warranty which was nice. disappointing that my battery would already be dying when the car is less than 2 years old but it was covered under warranty which was nice. More
by kgara518
Employees Worked With
Brian Wilson, Kurt Krueger
December 12, 2020
Nice to work with. Fast service. Good communication. Front and back brakes. Hard to fill 25 words so I will keep writing until I hit the word minimum lol Front and back brakes. Hard to fill 25 words so I will keep writing until I hit the word minimum lol More
by KTSEPS
Employees Worked With
Brian Wilson, Kurt Krueger
December 12, 2020
Kurt was a great representative of this dealership. He went out of his way to explain what the diagnostics and how long it would take to get it done. It was a wonderful experience dealing with Kurt. went out of his way to explain what the diagnostics and how long it would take to get it done. It was a wonderful experience dealing with Kurt. More
by Pat pionto
Employees Worked With
Kurt Krueger
