Bill Kay Buick GMC - Service Center

Second GMC Terrain I have leased from Bill Kay. Sales Second GMC Terrain I have leased from Bill Kay. Sales and service has been great and I am happy to recommend them to all my family and friends! Second GMC Terrain I have leased from Bill Kay. Sales and service has been great and I am happy to recommend them to all my family and friends! More

Excellent customer service, everyone is kind and considerate. I feel comfortable with repair recommendations. In addition, the reps are great customer advocate between dealership and GM. considerate. I feel comfortable with repair recommendations. In addition, the reps are great customer advocate between dealership and GM. More

Went above and beyond to accommodate me, picked up and delivered my car to me at my work place as it was difficult for me to get it in & my engine light was on & I was going to be traveling the following delivered my car to me at my work place as it was difficult for me to get it in & my engine light was on & I was going to be traveling the following day More

Was very pleased with the service department on my first visit here for service. I will definitely come back here if I need service for my car from a dealership. visit here for service. I will definitely come back here if I need service for my car from a dealership. More

I like keeping my Buick in GM service and Bill Kay Buick help me with that service. Very nice service writer always willing to help me keep my Buick running like new. help me with that service. Very nice service writer always willing to help me keep my Buick running like new. More

The service writer could not have been nicer or more helpful. It was my first time there. I am 90 years old and he was very indrectly kindly guide d me through. The only thing that could have been be helpful. It was my first time there. I am 90 years old and he was very indrectly kindly guide d me through. The only thing that could have been better was the wait time. Seemed long for oil change and tire rotation. (2,5 hrs) Otherwise I would have given it a 5. More

So far so good, nice people and very good service... I will recommend GMC Dealer to be your new place to look around if looking for a new car definitely. will recommend GMC Dealer to be your new place to look around if looking for a new car definitely. More

With my car’s history at Bill Kay they were able to quickly understand the issue with my car and provide a correction. They also provided a loaner car which was very helpful. quickly understand the issue with my car and provide a correction. They also provided a loaner car which was very helpful. More

Nothing much good about this experience, they lied to me about the delivery date and kept changing the delivery date four times and I was told that I would be charged $110 for the car to get detailed and th about the delivery date and kept changing the delivery date four times and I was told that I would be charged $110 for the car to get detailed and then when I dropped it off for repairs they changed the price to $130, I told them I agreed on $110. They said okay. After four delays of delivery I talked to the general manage, Justin, he said that he would get back with me later and would work a little better price for my trouble. When I picked it up, I was being charged $30 more plus $160 other detailed cleaning. I finally got the adjustment for the detailing but was still overcharged by $30, that's some serious rewarding for being lied to by both the general manager and the head of the body shop. They are all cheats and liers. The general manager never got back to me about anything. In all it was a bad experience. More