Bill Kay Buick GMC - Service Center

Nothing much good about this experience, they lied to me about the delivery date and kept changing the delivery date four times and I was told that I would be charged $110 for the car to get detailed and th about the delivery date and kept changing the delivery date four times and I was told that I would be charged $110 for the car to get detailed and then when I dropped it off for repairs they changed the price to $130, I told them I agreed on $110. They said okay. After four delays of delivery I talked to the general manage, Justin, he said that he would get back with me later and would work a little better price for my trouble. When I picked it up, I was being charged $30 more plus $160 other detailed cleaning. I finally got the adjustment for the detailing but was still overcharged by $30, that's some serious rewarding for being lied to by both the general manager and the head of the body shop. They are all cheats and liers. The general manager never got back to me about anything. In all it was a bad experience. More

The service department is always helpful and pleasant. They are willing to work with you and make your visit as enjoyable as possible. Thank you. They are willing to work with you and make your visit as enjoyable as possible. Thank you. More

I have been bringing my 2016 canyon in for past couple years for service couldn’t be more satisfied very friendly always get me in when I call years for service couldn’t be more satisfied very friendly always get me in when I call More

You’ve had my car for a week and I have to call to get any update. Sales/Service never return my calls. Terrible experience. any update. Sales/Service never return my calls. Terrible experience. More

You have a Very great find andA helpfully staff members. They also informs me when I met next service is due. center is ver clean. They also informs me when I met next service is due. center is ver clean. More

Great customer service No-pressure Professional Polite Attentive Above & beyond Purchased a vehicle from here. I must say that this was my best car shopping experien No-pressure Professional Polite Attentive Above & beyond Purchased a vehicle from here. I must say that this was my best car shopping experience ever. The salesman was very informative and he was answering questions patiently. I went in to get service love the email and text to schedule or reschedule More

Everyone was friendly and did a nice job. I was able to remain socially distanced while waiting on my car. My appointment was on time. remain socially distanced while waiting on my car. My appointment was on time. More

We had a great experience with Bill Kay GMC. our salesman Mike Lugowski was open with us and didn’t pressure us to buy a car. We were able to take an Acadia home for 24 hours and an Enclave for 24 hours. Thi Mike Lugowski was open with us and didn’t pressure us to buy a car. We were able to take an Acadia home for 24 hours and an Enclave for 24 hours. This allowed us to determine that we really liked the Acadia. The finance manager gave us a great deal. We love our Acadia. We ultimately picked a different dealer because Bill Kay didn’t have the color that we wanted. But Bill Kay respected us for this and said that we are welcome to bring the Acadia for service with them. So when we needed service last week, we were welcomed with open arms. I highly encourage new car buyers to visit Bill Kay and ask for Mike in particular. More

The service department is professional, efficient, and helpful. They are very accommodating when making appointments, and keep the customer informed of the progress of the work on the vehicle. They are ve helpful. They are very accommodating when making appointments, and keep the customer informed of the progress of the work on the vehicle. They are very willing to answer questions. More