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Bill Kay Buick GMC - Service Center
Downers Grove, IL
760 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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760 Reviews of Bill Kay Buick GMC - Service Center
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October 08, 2020
I had a good experience! They checked my car over very well and suggested a few things that I ended up not getting and was glad that they didn’t pushed. well and suggested a few things that I ended up not getting and was glad that they didn’t pushed. More
by miosullivan
Verified CustomerEmployees Worked With
I’m not sure who I worked with.
October 07, 2020
I received quality service delivered in a professional and efficient fashion. I appreciated the quick turn around time and the complimentary car wash. We will continue to depend on your service department and efficient fashion. I appreciated the quick turn around time and the complimentary car wash. We will continue to depend on your service department. More
by volino2239
Employees Worked With
Tyler Eubanks
October 02, 2020
Only had our car less than 1 month and have had 2 recalls already. Yikes!!!!! Hope we didn’t get stuck with a lemon by buying another Buick. already. Yikes!!!!! Hope we didn’t get stuck with a lemon by buying another Buick. More
by mousecole
Employees Worked With
Terry Bryan, Brandon Dahlgren
September 29, 2020
Absolutely phenomenal! I came here because my dealership refuses to abide by mask mandates and I do not feel safe bringing my vehicle to that location any longer. This location brought out the five star tre refuses to abide by mask mandates and I do not feel safe bringing my vehicle to that location any longer. This location brought out the five star treatment and even washed my vehicle when I came in for an oil change! I would definitely consider purchasing my next Buick from this dealership! Thanks again! More
by Ba.ly
Employees Worked With
Brian, the very friendly guy with the AC/DC? Mask
September 28, 2020
Second GMC Terrain I have leased from Bill Kay. Sales Second GMC Terrain I have leased from Bill Kay. Sales and service has been great and I am happy to recommend them to all my family and friends! Second GMC Terrain I have leased from Bill Kay. Sales and service has been great and I am happy to recommend them to all my family and friends! More
by RHANSEN3
Employees Worked With
John Marcus
September 22, 2020
Excellent customer service, everyone is kind and considerate. I feel comfortable with repair recommendations. In addition, the reps are great customer advocate between dealership and GM. considerate. I feel comfortable with repair recommendations. In addition, the reps are great customer advocate between dealership and GM. More
by mzanjelica
Employees Worked With
Samantha
September 21, 2020
Went above and beyond to accommodate me, picked up and delivered my car to me at my work place as it was difficult for me to get it in & my engine light was on & I was going to be traveling the following delivered my car to me at my work place as it was difficult for me to get it in & my engine light was on & I was going to be traveling the following day More
by MMNICHOLS2
Employees Worked With
I believe it was Bob Jordan (manger of the Service Dept)
September 17, 2020
Was very pleased with the service department on my first visit here for service. I will definitely come back here if I need service for my car from a dealership. visit here for service. I will definitely come back here if I need service for my car from a dealership. More
by janecronald
Employees Worked With
Service dept.
September 16, 2020
I like keeping my Buick in GM service and Bill Kay Buick help me with that service. Very nice service writer always willing to help me keep my Buick running like new. help me with that service. Very nice service writer always willing to help me keep my Buick running like new. More
by GOLUMPY
Employees Worked With
Tory Garica, Dan Imundo
