Bill Kay Buick GMC - Service Center

Oil change Great service. Friendly and efficient. Will come back for next service. The gentleman was thorough, honest and did not try to sell me any unnecessary Great service. Friendly and efficient. Will come back for next service. The gentleman was thorough, honest and did not try to sell me any unnecessary items. More

Great Customer Service with a smile Zack greeted me promptly- he reviewed what services I wanted. Services were completed and washed car was returned to me within the allotted time. For Zack greeted me promptly- he reviewed what services I wanted. Services were completed and washed car was returned to me within the allotted time. For over 10 years, I have never been disappointed with the professionalism and customer Service provided by the entire staff (Sales and Service) at Bill Kay Buick/ GMC in Downers Grove. More

In and Out...super easy I showed up for a recall on the brakes. My vehicle was serviced and work completed prior to the estimated time allowed. The staff was polite and atten I showed up for a recall on the brakes. My vehicle was serviced and work completed prior to the estimated time allowed. The staff was polite and attentive. More

Excellent service as usual. Very attentive to take care of my service needs Made it a point to keep in contact with me as to the scheduling and status of my service needs. Very attentive to take care of my service needs Made it a point to keep in contact with me as to the scheduling and status of my service needs. More

Service is always great at Bill Kay GMC and everything was fine this time as well. Everyone is very courteous and the job is always done correctly. is always great at Bill Kay GMC and everything was fine this time as well. Everyone is very courteous and the job is always done correctly. More

Service Quick & excellent service. Staff is great. Mike Manning kept me informed all the way thru the process.. Will be back for my other service needs. Quick & excellent service. Staff is great. Mike Manning kept me informed all the way thru the process.. Will be back for my other service needs. More

Routine Service Made appt on-line with GMC app. Was easy. Received follow-up & reminder notices. Service was completed ahead of estimated time. Waiting area was clean Made appt on-line with GMC app. Was easy. Received follow-up & reminder notices. Service was completed ahead of estimated time. Waiting area was clean but noisy. A lot of employees having personal conversations in the area. This cost the fifth star in this review. More

Not sure of how good the service is. To soon to tell. Our car was diagnosed but the issue wasn’t found. However we got charged $30+ dollars for a tire to bE plugged and we were without a car for 6 hours a Our car was diagnosed but the issue wasn’t found. However we got charged $30+ dollars for a tire to bE plugged and we were without a car for 6 hours and had to pay za taxi to get home and then bum a ride for $20 which was too much for one day for a newly purchased vehicle. Nonetheless it’s still too early to judge how good or bad the service is. More

Excellent Zack was very professional and we are very satisfied with the service we received on our GMC Acadia. Will come back to service the car in the future. Zack was very professional and we are very satisfied with the service we received on our GMC Acadia. Will come back to service the car in the future. More

Always get the Quality Service I could expect! Have been very satisfied with my 14+ year old car, and still running well! Have kept potential problems to a very minimum so far. Thanks Have been very satisfied with my 14+ year old car, and still running well! Have kept potential problems to a very minimum so far. Thanks More