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Bill Kay Buick GMC - Service Center
Downers Grove, IL
739 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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739 Reviews of Bill Kay Buick GMC - Service Center
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April 02, 2019
Friendly, quick, and informative service and support! Friendly, quick, and informative service and support!Friendly, quick, and informative service and support!Friendly, quick, and informative service an Friendly, quick, and informative service and support!Friendly, quick, and informative service and support!Friendly, quick, and informative service and support! More
by johnwiet
Verified CustomerEmployees Worked With
John Marcus, Mike Manning, Randy Petersen, Zack Vaughan
March 27, 2019
Mike is awesome Mike is always great when I have issues with my vehicle. He’s very informative and willing to help. I appreciate his service every time. Mike is always great when I have issues with my vehicle. He’s very informative and willing to help. I appreciate his service every time. More
by Serendipity
Employees Worked With
Mike Manning
March 26, 2019
Customer Service Thank you Zach in service and everyone at Bill Kay for always treating us like family. Highly recommend! They make everything so convenient from drop Thank you Zach in service and everyone at Bill Kay for always treating us like family. Highly recommend! They make everything so convenient from drop off to pick up of our GMC. More
by lynn33333
Employees Worked With
Zack Vaughan
March 26, 2019
Great service department!! We've been loyal customers for over a decade and the service we receive every time we bring our car in is why we continue to return to Bill Kay! Mike We've been loyal customers for over a decade and the service we receive every time we bring our car in is why we continue to return to Bill Kay! Mike Manning is absolutely fantastic, we can't speak highly enough about him! More
by clownsatemypets
Employees Worked With
Mike Manning
March 15, 2019
GREAT SERVICE AS ALWAYS i don't think i was there 30 minutes i sat down and my car was done. lightning service thanks to michael manning great job!!!! i don't think i was there 30 minutes i sat down and my car was done. lightning service thanks to michael manning great job!!!! More
by lisamagisa68
Employees Worked With
Mike Manning
March 14, 2019
Lock service I lost my remote fob and the very next day at 7 in the morning they sold me a new one and program that for me. Services awesome! I lost my remote fob and the very next day at 7 in the morning they sold me a new one and program that for me. Services awesome! More
by frankshock
Employees Worked With
Zack Vaughan
March 12, 2019
Prompt efficient service done right Initial problem was a lit service engine light and need for an oil change. Mike Manning gave us immediate attention checking in, and Tech Chuck ident Initial problem was a lit service engine light and need for an oil change. Mike Manning gave us immediate attention checking in, and Tech Chuck identified leaks in transmission and engine components. All work was completed in a few hours in time for my wife to attend a meeting later that afternoon. More
by First Sergeant
Employees Worked With
Mike Manning
March 11, 2019
Great service for the issue I was having. Unexpected with a brand new vehicle but they figured it out and it’s been addressed. Very satisfied with the servi service for the issue I was having. Unexpected with a brand new vehicle but they figured it out and it’s been addressed. Very satisfied with the service. More
by Serendipity
Employees Worked With
Mike Manning
March 11, 2019
Not happy I had bought my 2016 2500 HD Dinali Diesel New From you. I had all my service done by you. I was very happy till I had taken my truck to your body sho I had bought my 2016 2500 HD Dinali Diesel New From you. I had all my service done by you. I was very happy till I had taken my truck to your body shop for a minor rear end repair. 1st time I went to pick it up they forgot to paint my gravel gard paint. 2nd time I pick it up it looked terrible the paint job was done like xxxx. 3rd time it went back they finally fixed that right but they had gotten over spray all over my truck. 4th time taking it back they tried to get the over spray off by buffing and wet sanding my black truck that know has swirl marks all over my truck. Thay had park my truck outside for me to pickup with rubbing compound all over my truck. Needless to say it going somewhere else to try to remove all the over spray. And I still may get an Attorney involved More
by shock134
Employees Worked With
Wayne
March 09, 2019
Professional and accommodating The service was great, it was quick and efficient! I was taken home in a car, while mine was being fixed. I was able to see my sons volleyball game in The service was great, it was quick and efficient! I was taken home in a car, while mine was being fixed. I was able to see my sons volleyball game instead of waiting on site. We picked the car up after the game and they even offered a car wash before we left. Nice work guys! More
by Jessica.d.decker@gmail.com
Employees Worked With
Randy Petersen, Zack Vaughan
