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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.3
745 Reviews

745 Reviews of Bill Kay Buick GMC - Service Center

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February 06, 2019

Easy breezy The staff was very helpful and friendly. They were able to get me in for an appointment quickly. Service was done promptly and no issues since. Thanks More

by JENNIFERLYNNWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruffalo
February 06, 2019

Headlight replacement Again, am very pleased with service and staff. Always able to get in for service asap, which is not the case with other places. Service is completed More

by dromo913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Anderson, service tech, Mike Manning, Chris Ruffalo
February 04, 2019

Great service and price I will definitely go back! Zack was very helpful and knowledgeable. Would recommend service here! Worth the drive coming from Chicago. More

by Dubbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Vaughan
January 31, 2019

Professional staff, clean dealership I like going to Bill Kay because they are always profesional and courteous. The showroom and waiting area are clean and comfortable. You should go the More

by wpennyco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruffalo
January 29, 2019

Went in for an oil change everything went smoothly. It's a great dealership to work with both service and sales. We got a fair price on the car actually we got a very good price on the car. They also ga More

by Al 1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lugowski
January 28, 2019

best service rep Went in for a oil change .threw them a curve ball and asked them to do a coolant flush too and was out of there in ynder 2 hours More

by johnwright292973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
January 27, 2019

New tire Service man chris was so nice. He knew i was in a hurry and had it done so quickly. Great job Plus a clean car too Mile also has helped me in More

by LADYBG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Manning, Chris Ruffalo
January 26, 2019

Great Service I purchased my car used online and needed a few things checked. I was provided a loaner vehicle during my service visit. Everyone was very courteous t More

by MsFox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
January 25, 2019

Warranty work performed on new 2017 Buick Lacrosse. Work done was on time and completed on time as previously agreed to. Will always use James as my technician. More

by hstover2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Otten
January 24, 2019

First class Chris had excellent customer service, awesome to see people take such pride in their job. He was upfront and honest and delivered on what he said he w More

by KATCHIARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Petersen, Chris Ruffalo
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