Bill Kay Buick GMC - Service Center
Downers Grove, IL
745 Reviews of Bill Kay Buick GMC - Service Center
Unfinished oil change Recently forgot to tighten screws to support bracket after changing oil. Bracket partially fell off while driving and dragging on ground. Was a mistak Recently forgot to tighten screws to support bracket after changing oil. Bracket partially fell off while driving and dragging on ground. Was a mistake but could have had catastrophic damage to my vehicle if it was caught on something and bent the underneath by my front passenger tire. The dealer was honest and did offer a free oil change, but not 100% sure i trust it to go back. More
Very Excellent Service My service is always quick and thorough. They completely explain everything to me about what is needed for my car. They don't push products and serv My service is always quick and thorough. They completely explain everything to me about what is needed for my car. They don't push products and services on me. They just give me the available options and make them easy to make. More
A+ Service! Take my car to Mike Manning for seevice since i bought it. He is always professional, friendly & efficient. Would recommend him and the Service Dept t Take my car to Mike Manning for seevice since i bought it. He is always professional, friendly & efficient. Would recommend him and the Service Dept to ither Buick owners. A+! More
Great servie I called in the morning and they were able to get My car in for oil change later that same day-great service! Thank you I called in the morning and they were able to get My car in for oil change later that same day-great service! Thank you More
Had to modify and change dates; Bill Kay was accommodating. Easy online appointment made. But then I had to add services; Bill Kay made immediate change. I had to change date; I was able to make change online Easy online appointment made. But then I had to add services; Bill Kay made immediate change. I had to change date; I was able to make change online and Bill Kay was accommodating to my new date/time. More
Awesome Service Department Team. This is the Best GM Dealer in Illinois. Every employee is very nice and very Patient. Mike in the Service Department is the best. This is home away This is the Best GM Dealer in Illinois. Every employee is very nice and very Patient. Mike in the Service Department is the best. This is home away from home to me. ?. More
Bill Kay Service - Great In the past I would use independent mechanics for service, but had a hard time finding one that was competent and trustworthy. I started visiting Bil In the past I would use independent mechanics for service, but had a hard time finding one that was competent and trustworthy. I started visiting Bill Kay service for oil changes and it just mushroomed from there. They have continually addressed any problems with my car properly and to my satisfaction! My car gets a wash at each visit, there are loaner cars, shuttle service, and periodic mailed promo discounts. I recommend Bill Kay Service. More
Great Took my truck for maintenance and they were great. Truck is running smooth and couldn’t be happier with the service they provided for me. Took my truck for maintenance and they were great. Truck is running smooth and couldn’t be happier with the service they provided for me. More
Great service and speedy turn around. Everyone was courteous and explained all necessary work and costs upfront. Purchased my Buick here and have never regrett and speedy turn around. Everyone was courteous and explained all necessary work and costs upfront. Purchased my Buick here and have never regretted this decision. More
Courteous service Service desk is prompt and courteous. Customer waiting area is comfortable. They are upfront about maintenance and repairs made on my car. I had bot Service desk is prompt and courteous. Customer waiting area is comfortable. They are upfront about maintenance and repairs made on my car. I had both regular maintenance and warranty work done by this dealer. More