Bill Kay Buick GMC - Service Center

Service I am very happy with the service here. Every time that I bring my car in for service Mike Manning takes very good care of me. The service department I am very happy with the service here. Every time that I bring my car in for service Mike Manning takes very good care of me. The service department is very lucky to have Mike working for you. More

Service my wife car Mike Manning is super . I been a customer for 40 years at this dealership. When it was Borg Pontiac. I’ve bought servers cars there and had them all s Mike Manning is super . I been a customer for 40 years at this dealership. When it was Borg Pontiac. I’ve bought servers cars there and had them all service there . More

Basic oil change and tire rotation Dealership was great at getting my car in for an oil change and tire rotation in short notice. Oil change went fine but they did not rotate my tires. Dealership was great at getting my car in for an oil change and tire rotation in short notice. Oil change went fine but they did not rotate my tires. I specifically asked them to do this before I left the car and I was assured it would be done. This is the 2nd time I brought a car in and they did NOT rotate my tires. More

Service Appointment I had appointment for oil change & tire rotation & service person noticed I was at 20,000 miles on my odometer so suggested I get the 20,000 mile chec I had appointment for oil change & tire rotation & service person noticed I was at 20,000 miles on my odometer so suggested I get the 20,000 mile checkup while I was there. If I had it done on Saturday while I was there I could get a discount. So, I took advantage of the savings. More

Very helpful Excellent service, loved being able to pick an appointment online. They were ready when I arrived, very pleasant to work with. Clean, comfortable wait Excellent service, loved being able to pick an appointment online. They were ready when I arrived, very pleasant to work with. Clean, comfortable waiting area. I would definitely recommend this facility. More

Sloooow I took my car in for an oil change and tire rotation. 1-1/2 hours later, it was done. That is with an appointment. That is far too long for such a sim I took my car in for an oil change and tire rotation. 1-1/2 hours later, it was done. That is with an appointment. That is far too long for such a simple service. I'm not saying that it should be 15 minutes like a Jiffy Lube or similar place (although, that would be nice), but 1-1/2 hours is just crazy! In addition, the service coordinator was not overly friendly. I don't expect anything over the top, but at least a friendly demeanor weird be an improvement. I'll do what I can to utilize another location for future service. More

Oil change Customer service was great. Professional, courteous. Was a very effecient experience. Mike Manning was the service rep, who was friendly and made the Customer service was great. Professional, courteous. Was a very effecient experience. Mike Manning was the service rep, who was friendly and made the overall experience enjoyable. More

Battery Service Was able to make the appointment and have the battery (which was in stock) serviced the same day. Excellent experience. Zackary Vaughan was very pro Was able to make the appointment and have the battery (which was in stock) serviced the same day. Excellent experience. Zackary Vaughan was very professional and efficient. More

Best experience so far. The service was prompt and courteous. The fact that they keep a record of service done makes maintaining my vehicle easy. The courteous staff makes th The service was prompt and courteous. The fact that they keep a record of service done makes maintaining my vehicle easy. The courteous staff makes the experience a delight. More

General service Had a new battery installed ant the fuel injector system cleaned. Everything was complete in a timely manor at a reasonable cost. Also performed a g Had a new battery installed ant the fuel injector system cleaned. Everything was complete in a timely manor at a reasonable cost. Also performed a general veihcal inspection. More