Bill Kay Buick GMC - Service Center
Downers Grove, IL
738 Reviews of Bill Kay Buick GMC - Service Center
Warranty covered repair Service providers were friendly, respectful and timely. Vehicle serviced with no surprises, no laundry list of additional work needed and no hidden f Service providers were friendly, respectful and timely. Vehicle serviced with no surprises, no laundry list of additional work needed and no hidden fees. Nice, comfortable facility. More
Ken H I have used Bill Kay Buick GMC to service my Buick for many years. Mostly oil changes Always found there service to be excellent. No complaints on I have used Bill Kay Buick GMC to service my Buick for many years. Mostly oil changes Always found there service to be excellent. No complaints on service. More
Amazing Radio wasn’t working properly and to fix it was going to take a couple of days. Chris provided me with a rental until my car was done. Also made sever Radio wasn’t working properly and to fix it was going to take a couple of days. Chris provided me with a rental until my car was done. Also made several phone calls keeping me updated on the process. More
It was a great experience Thanks to Mike he’s always helpful and informative about your vehicle and honesty before trying to sell you so THANKS Mike always my choice of service Thanks to Mike he’s always helpful and informative about your vehicle and honesty before trying to sell you so THANKS Mike always my choice of service More
Excellent customer service Mike is very knowledgeable and always pleasant to deal with he seems like he enjoys his job and takes care of his customer by recommending what to do Mike is very knowledgeable and always pleasant to deal with he seems like he enjoys his job and takes care of his customer by recommending what to do and sometimes not do. He keeps me coming back. More
Had oil leak repair inspected and head light replaced Service staff is friendly and knowledgeable. Mike always give honest advice on the necessary repair recommendations. Mike is the reason for my repea Service staff is friendly and knowledgeable. Mike always give honest advice on the necessary repair recommendations. Mike is the reason for my repeat service business. More
Great service Mike provided great service, and is the reason I come to get service at this dealership. I will definitely come back because of his service. Mike provided great service, and is the reason I come to get service at this dealership. I will definitely come back because of his service. More
Oil Change Service Came in for an oil change, I received a special offer in the mail, had no appointment. I was in and out in under an hour, great experience. Came in for an oil change, I received a special offer in the mail, had no appointment. I was in and out in under an hour, great experience. More
Service Great Service. Will continue to give you my business. Our vehicle will be used for family vacations and it’s maintenance is critical to our adventures Great Service. Will continue to give you my business. Our vehicle will be used for family vacations and it’s maintenance is critical to our adventures being successful! More
Oil change I was given a waiting time of less than 60 minutes, got my vehicle back 1:45 minutes later. Given that it was only for an oil change & given that th I was given a waiting time of less than 60 minutes, got my vehicle back 1:45 minutes later. Given that it was only for an oil change & given that the person told me upfront that it will be less than an hour I am not satisfied with the length of time taken for such a basic service. Thanks. More