Bill Kay Buick GMC - Service Center

Sloooow I took my car in for an oil change and tire rotation. 1-1/2 hours later, it was done. That is with an appointment. That is far too long for such a sim I took my car in for an oil change and tire rotation. 1-1/2 hours later, it was done. That is with an appointment. That is far too long for such a simple service. I'm not saying that it should be 15 minutes like a Jiffy Lube or similar place (although, that would be nice), but 1-1/2 hours is just crazy! In addition, the service coordinator was not overly friendly. I don't expect anything over the top, but at least a friendly demeanor weird be an improvement. I'll do what I can to utilize another location for future service. More

Oil change Customer service was great. Professional, courteous. Was a very effecient experience. Mike Manning was the service rep, who was friendly and made the Customer service was great. Professional, courteous. Was a very effecient experience. Mike Manning was the service rep, who was friendly and made the overall experience enjoyable. More

Battery Service Was able to make the appointment and have the battery (which was in stock) serviced the same day. Excellent experience. Zackary Vaughan was very pro Was able to make the appointment and have the battery (which was in stock) serviced the same day. Excellent experience. Zackary Vaughan was very professional and efficient. More

Best experience so far. The service was prompt and courteous. The fact that they keep a record of service done makes maintaining my vehicle easy. The courteous staff makes th The service was prompt and courteous. The fact that they keep a record of service done makes maintaining my vehicle easy. The courteous staff makes the experience a delight. More

General service Had a new battery installed ant the fuel injector system cleaned. Everything was complete in a timely manor at a reasonable cost. Also performed a g Had a new battery installed ant the fuel injector system cleaned. Everything was complete in a timely manor at a reasonable cost. Also performed a general veihcal inspection. More

Light replacement I had a fantastic service experience and highly recommend their service department. They have Great pricing too. I will go there for all my service ne I had a fantastic service experience and highly recommend their service department. They have Great pricing too. I will go there for all my service needs. More

Excellent Service We have been going to Bill Kay since we purchased our 2006 Vibe. The mechanics have always taken good care of our car. Its a testament because we stil We have been going to Bill Kay since we purchased our 2006 Vibe. The mechanics have always taken good care of our car. Its a testament because we still have the Vibe and she runs very well .Thanks Bill Kay. More

Blazer Repair Scott Robinson does great work with our car repairs. Thanks Scott. Bill Kay Buick GMC Dealership does a great job in Customer Service, Sevice Depa Scott Robinson does great work with our car repairs. Thanks Scott. Bill Kay Buick GMC Dealership does a great job in Customer Service, Sevice Department, Quality & Price. More

Chris took care of me from start to finish Chris took care of me from start to finish. Arranged my shuttle home and contacted me with the inspection and repair of my vehicle. Work was done corr Chris took care of me from start to finish. Arranged my shuttle home and contacted me with the inspection and repair of my vehicle. Work was done correctly and car was clean when I picked it up. More

Sierra repair Took my 2018 Sierra in for a check engine light. Onstar scheduled the appointment for the following day and I would receive a call from the dealership Took my 2018 Sierra in for a check engine light. Onstar scheduled the appointment for the following day and I would receive a call from the dealership, but never received a call. Also, There were no loaner vehicles available. More