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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.3
745 Reviews

745 Reviews of Bill Kay Buick GMC - Service Center

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December 26, 2018

Light replacement I had a fantastic service experience and highly recommend their service department. They have Great pricing too. I will go there for all my service ne More

by Kpeter12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Petersen
December 24, 2018

Excellent Service We have been going to Bill Kay since we purchased our 2006 Vibe. The mechanics have always taken good care of our car. Its a testament because we stil More

by JCLOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Keane, Mike Lugowski, Mike Manning
December 21, 2018

Blazer Repair Scott Robinson does great work with our car repairs. Thanks Scott. Bill Kay Buick GMC Dealership does a great job in Customer Service, Sevice Depa More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruffalo
December 19, 2018

Chris took care of me from start to finish Chris took care of me from start to finish. Arranged my shuttle home and contacted me with the inspection and repair of my vehicle. Work was done corr More

by caddyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruffalo
December 19, 2018

Sierra repair Took my 2018 Sierra in for a check engine light. Onstar scheduled the appointment for the following day and I would receive a call from the dealership More

by rjescich12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruffalo, Zack Vaughan
December 19, 2018

Came in for oil change and check over. Fast and courteous service, explained repair options and cost. Made certain all necessary maintenance was properly done. Checked tires and brakes as I More

by GBPENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
December 17, 2018

Bad Fix Was supposed to fix a rubber piece hanging off the bumper and all they did was zip tie it and it’s still hanging down More

by cousco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zack Vaughan
December 17, 2018

Warranty covered repair Service providers were friendly, respectful and timely. Vehicle serviced with no surprises, no laundry list of additional work needed and no hidden f More

by AGnHinsdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning, Chris Ruffalo, Zack Vaughan
December 16, 2018

Ken H I have used Bill Kay Buick GMC to service my Buick for many years. Mostly oil changes Always found there service to be excellent. No complaints on More

by kennejh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
December 14, 2018

Amazing Radio wasn’t working properly and to fix it was going to take a couple of days. Chris provided me with a rental until my car was done. Also made sever More

by mrswaddell8789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marcus, Chris Ruffalo