Bill Kay Buick GMC - Service Center

Jennifer was very accommodating especially with my car in the shop for a couple of days the shop for a couple of days More

The servic we technician was great. She explained all the findings on tires,brakes etc. I use Bill Kay because I trust they will give me honest service. She explained all the findings on tires,brakes etc. I use Bill Kay because I trust they will give me honest service. More

Service is great. But I am still waiting for a factory warrantied part for over a month now. Currently having to drive a 2019 Sierra with the check engine light cons But I am still waiting for a factory warrantied part for over a month now. Currently having to drive a 2019 Sierra with the check engine light constantly on. More

I have never had any problems with the Buick people that are there now. Had complaints when it was PONTIAC. are there now. Had complaints when it was PONTIAC. More

Easy to get appointment, fast service. Good explanations. Car cleaned nicely . Nice and friendly people. Good explanations. Car cleaned nicely . Nice and friendly people. More

You always do a good job and explain everything thoroughly. Your prices are reasonable. i’ve purchased or leased three vehicles through you and plan on buying more. thoroughly. Your prices are reasonable. i’ve purchased or leased three vehicles through you and plan on buying more. More

The dealership is closer to my location, an easy to get to. The service representatives provide me with excellent service. to. The service representatives provide me with excellent service. More

Service was good but found out that Bill Lay charged me for the part twice as much as retailed. I emailed to the manager about it and received no response. for the part twice as much as retailed. I emailed to the manager about it and received no response. More

Excellent service and great people; had an oil change and two filters replaced. John was very professional and explained the inspection report thoroughly. I will return for future repairs. two filters replaced. John was very professional and explained the inspection report thoroughly. I will return for future repairs. More

This dealership is one of the good one in Illinois far is the services and they way they treat customers and visitors as family the services and they way they treat customers and visitors as family More