Bill Kay Chevrolet

k Corvette dealership bill K Excellent experience the salesman felt like family members - 10 + - everyone. Rick and Gary were just exceptional salesman I enjoyed being at the dea Excellent experience the salesman felt like family members - 10 + - everyone. Rick and Gary were just exceptional salesman I enjoyed being at the dealership. Because of the excellent explanation of what I wanted I bought a Corvette through your dealership thank you More

HAPPY AFTER A FEW UNHAPPY EXPERIENCES AT SOME OTHER DEALERSHIPS, WE SPOKE WITH SALES AT BILL KAY ON THE PHONE AND THEY OFFERED US A GREAT DEAL ON A LEASED 2 AFTER A FEW UNHAPPY EXPERIENCES AT SOME OTHER DEALERSHIPS, WE SPOKE WITH SALES AT BILL KAY ON THE PHONE AND THEY OFFERED US A GREAT DEAL ON A LEASED 2016 EQUINOX BEFORE WE EVEN STEPPED FOOT IN THE BUILDING. THEY HAD EVERYTHING ALL SET AND READY TO GO WHEN WE GOT THERE. IT WAS QUICK AND PAINLESS AND EVERYONE WAS HELPFUL. IT WAS A RELIEF TO GO TO A DEALERSHIP THAT JUST MADE THE SALE SIMPLE INSTEAD OF TRYING TO SCARE AND OVERWHELM A CAR BUYER. WE PLAN TO BE RETURNING CUSTOMERS, AND WILL BE RECOMMENDING BILL KAY CHEVROLET. More

Freindly & Professional & and most of all helpful Jason Kolodzinski (GM), Jose Salas, & Eric Pieroni were awesome to work with. We did have a few questions and Jason K was very quick in responding and Jason Kolodzinski (GM), Jose Salas, & Eric Pieroni were awesome to work with. We did have a few questions and Jason K was very quick in responding and we received more than what we expected. We traded in a 2011 Equinox and have a 2010 Camaro so we do like the Chevy/American products. We would definitely recommend your dealership to friends and family. We are really enjoying our new 2016 Equinox. Thanks again for everything and we are looking forward to continuing using your services. Kerry & Judy Nelson More

Excellent Customer Service My experience with my salesman Jon Forkal and the dealership could not have been better. From the sales to the financing folks, everyone was friendly My experience with my salesman Jon Forkal and the dealership could not have been better. From the sales to the financing folks, everyone was friendly helpful and very professional. This is the second vehicle my family has purchased from this dealership and we came all the way from Joliet, and we will definitely return. More

Horrible serivce experince I brought my 2012 Cruze to the service deparment on or about Dec 15 because there was a tapping noise coming from the engine and the emission control I brought my 2012 Cruze to the service deparment on or about Dec 15 because there was a tapping noise coming from the engine and the emission control warning light was on. There was also a burning type smell that seemed to be coming from the engine. The next day Mark called to advise that he had to get permission from GM to fix the car. Something about out of "process" and he needed an ok from GM That Friday I was called and told to come and get my car. The car was started and waiting for me As soon as I walked up to the car I heard that tapping sound and the emission control light was still on I went in and told Mark, he said "no it is fixed" and that a cylinder or cylinder head had been replaced so everything should be in good order. He went on to say that he had someone from "QC" drive the care al assured me all was in good order! It was not and I had to insist that he come out and see for himself. He agreed that the car was not fixed and he would call me when the car was ready. He again stated that this may take a while. I had a loaner and just wanted my car fixed. I told them to take their time, to make sure the car was properly taken care of and wished everyone a Merry Christmas. I received another phone call on 12/30 telling me the car was ready. I was and still am having some serious back issues and dreaded having to go to pick up the car, but I was happy that it was fixed and decided to go and pick the car up (during rush hour down Ogden). I got the care, no tapping sound but the engine sounded out of time and was just not running right. I attributed this so, or should I say hoped that, the reason was because it was sitting for so long. WRONG!! As soon as I pulled out and got approx. 1/4 or 1/mile down the road I noticed that the emission control light had come on AGAIN and the engine was not right. The acceleration was poor, it sounded like the timing was off. The performance was sub par, certainly not the car I was used to. I turned around and brought the car right back. I will admit to being angry and frustrated and was reminded by some lady, don't remember her name, but she said that this was "only a machine" and she would hate to be the mechanic that was going to get yelled at the next. I found her words of no comfort. I did not hear from the service department until on or about 1/4 or 1/5. Mark left a voice mail stating that my car was all "shiny and clean" but did not use the word fixed. When I called him back he said was wanted permission from me to keep the car overnight so that someone could drive it around (whatever that means as I thought he did that twice already). He went on to tell me that he replaced the cylinder head or the whole cylinder. There have been different versions of what is wrong and what will/was done so I am confused. I am at the point where I am skeptical with anything anyone from your service department has to say. I feel that I am being lied to, or at the very least, the victim of omission of truth. I am not confident that was is being told to me is accurate and I am not comfortable with any of the conversations taking place. I simply don't have any trust in to what I am being told. My car has been in shop since December 15. It is now Jan. 11 and I have no idea of what is wrong with my car. No one explained to be why the cylinder would trigger the emission control light and why, when the head or entire cylinder was replaced it seemed to have no affect on the engine performance. Does anyone know what they are doing? What is most frustrating however, is that my past experience with Bill Kay has been nothing less than excellent. More

Friendly caring people Bill Baresch took care of me from the moment I entered the dealership. Very good at explaining the qualities of the car I was interested in , answered Bill Baresch took care of me from the moment I entered the dealership. Very good at explaining the qualities of the car I was interested in , answered my questions, but also took time to listen to my concerns. Made my wife and me feel comfortable going through the car buying process. Unlike some of my previous car buying experiences, Bill was very up front with everything. I felt like I was an equal party in the process of picking out and buying the car. Eric Pieroni handled the financing aspect in a very friendly and professional manner. Terms of the sale were clearly explained. We left feeling good about the financial part of the deal. More

Awesome experience! My visit to Bill Kay was the best experience I've ever had while buying a car. Working with Jen Senders, John Miniuk and Eric Pieroni was a pleasant e My visit to Bill Kay was the best experience I've ever had while buying a car. Working with Jen Senders, John Miniuk and Eric Pieroni was a pleasant experience. They were very quick in moving the process along. They made my experience 100% hassle free! They truly treated me like family. I highly recommend Bill Kay to anyone in the market. More

Good experience I went int to look at a vehicle which is now my car. Salesmen and other empolyees were very friendly. Jose was out going and made the car buying exper I went int to look at a vehicle which is now my car. Salesmen and other empolyees were very friendly. Jose was out going and made the car buying experience great. Whole process was simple and quick. More

Great team, Easy to work with This is the second corvette I have purchased from Bill Kay Corvettes. First, the fact that Bill Kay has a dedicated Corvette store is awesome. The f This is the second corvette I have purchased from Bill Kay Corvettes. First, the fact that Bill Kay has a dedicated Corvette store is awesome. The fact that the people working there actually know Corvettes is incredible. The team is very knowledgeable about all the different years of Corvettes and all the details of each year. They are fun guys to work with. At times, I forgot I was even buying a car from them. The experience was great More

Great car-buying experience I came in to this dealership just to browse, after being in the market for a new car for several months. I fell in love with the floor model and rece I came in to this dealership just to browse, after being in the market for a new car for several months. I fell in love with the floor model and received a good price on it so I bought it that very day! Great car-buying experience at Bill Kay Chevrolet! More