Bill Kay Chevrolet

Exemplary Service - Hassle free Mr. Paul Petersen is an auto industry professional. His knowledge about Chevrolet products is amazing. I wish I had purchased my previous cars from Pa Mr. Paul Petersen is an auto industry professional. His knowledge about Chevrolet products is amazing. I wish I had purchased my previous cars from Paul. Bill Kay Chevrolet has a new customer, me. This was the best car buying purchase that I have ever experienced. I enjoyed working with Jason K., also. He is such an intelligent young man. Thank you. -Dr. Jaami Dawan More

Car Purchase On 6/27/14 I decided to go browse and look at used Chevy Malibu's with my parents. It took some time for someone to come out and assist us. Eventually On 6/27/14 I decided to go browse and look at used Chevy Malibu's with my parents. It took some time for someone to come out and assist us. Eventually, Bill Baresch assisted us and I can definitely say that he was EXTREMELY helpful and went out of his way to find me the best deal and knew exactly what I was looking for and I am pleased with my purchase. I will recommend this dealership and refer people to Bill. He was also training at the time and he was doing a great job with him. Just want to thank him kindly for being so friendly and helpful :) More

New car My experience was wonderful. I found all sales members to be helpful and courteous. They were straightforward in their approach and did their very bes My experience was wonderful. I found all sales members to be helpful and courteous. They were straightforward in their approach and did their very best to accommodate my needs. More

Don't go to Bill Kay Chevrolet when you're in a sling I went to Bill Kay Chevrolet in March, 2009 -- wearing a n arm sling before surgery -- after an accident totaled my previous car. I was promised th I went to Bill Kay Chevrolet in March, 2009 -- wearing a n arm sling before surgery -- after an accident totaled my previous car. I was promised the car fax was "clean", that I was buying a good car and that I could bring the car for repairs under the "warranty plan" I purchased. 2 weeks later, the sales person that "sold" me was no longer there. The 2nd sales person also said the "carfax was clean" -- I wouldn't know - I didn't see it. "Frank" told me the tires that had rubbed down to the cords were due to my driving -- even though I had driven for over 30 years and NEVER done that to tires. "Frank" told me the set I had put on to replace the tires that I had "worn down" would need to be bought by me -- after less than 3 months of use. "Frank" told me the next set of tires that would be put on would be put on by the dealer -- by an outside company that came in and had my car for 4 hours. "Frank's" service dept swore up and down they did nothing to "repair" the condition of the vehicle to prevent the tires from wearing down again. The tires finally wore normally. "Frank" insisted the steering problems were just wear and tear and refused to repair my car under the warranty plan I paid for. I have subsequently paid over $2,700 to repair the car that should have been repaired under the warranty plan I purchased. I just finished paying off this car in April of 2014 after 5 years of xxxx -- $2,700 cost me over $4,000.00 if you include interest on the car that was higher due to paying for repair bills instead of the car loan. Unfortunately, I was very stupid in how I handled this fiasco -- don't be as stupid as me -- go somewhere else to buy a car. There might be good reviews on this place on here, but I would bet there are MANY others that are as bad as mine -- I don't know how they could be any worse. I finally had surgery -- it was less painful than buying a car at Bill Kay Chevrolet in Lisle, Il. I'm going to keep track of this rating to see if it gets -- stays -- published. We'll see. More

awesome service Love this dealership john and Jennifer senders was the best just when I was about to give up on dealerships they never gave up on me and put me in a g Love this dealership john and Jennifer senders was the best just when I was about to give up on dealerships they never gave up on me and put me in a great car that brought tears to my eyes thanks guys u rock and I will be sending more people to u More

SPENT A VERY FUFULLING AFTERNOON DECIDING ON BUYING OUR CAR. NOT TOO OFTEN DO WE SPEND AN AFTERNOON PICKING OUT A CAR. BILL KAY PEOPLE DEVOTED AS MUCH TIME WITH US TO BE SURE THAT WE WERE SATISFIED. THEY ALL DID NOT TOO OFTEN DO WE SPEND AN AFTERNOON PICKING OUT A CAR. BILL KAY PEOPLE DEVOTED AS MUCH TIME WITH US TO BE SURE THAT WE WERE SATISFIED. THEY ALL DID A GREAT JOB IN MAKING IT EASY FOR US IN PICKING OUT OUR CAR. More

Simple and pleasant This is the first time we have purchased a new car. In a prior exploration with a different dealer, I was driven away by the aggressive tactics of th This is the first time we have purchased a new car. In a prior exploration with a different dealer, I was driven away by the aggressive tactics of the salesman...not so hear. It was hospitable, professional and about as pleasant as shelling out for a new car could be. I'd advise anyone to shop here, based on our experience. More

Lifetime customer for a reason! When I decided to purchase my car, the question of which dealership I would buy it from never came into play. We have purchased numerous cars from thi When I decided to purchase my car, the question of which dealership I would buy it from never came into play. We have purchased numerous cars from this dealership over the years because it's always been a very positive and enjoyable experience. Their team walks you through every step of the process to assure that you are well informed with no surprises and they do this in such a friendly manner that it feels like you are family. We left feeling very relaxed and smiling because the Bill Kay Team had turned something often seen as stressful into a very enjoyable experience. This is exactly why I am a repeat customer and will be for life. More

Great Sales & Finance Staff The staff made me feel comfortable & trusting from start to finish. They adequately answered all my questions & ensured my satisfaction w/ the proces The staff made me feel comfortable & trusting from start to finish. They adequately answered all my questions & ensured my satisfaction w/ the process & the purchase. Couldn't be happier. More

respect- professionalism- comfort from the time I walked in till the time I left with my new car I felt comfortable as a single women. Never once did I feel I was being taken advantage from the time I walked in till the time I left with my new car I felt comfortable as a single women. Never once did I feel I was being taken advantage of. The atmosphere , friendliness, and sincerity made me trust they to buy my new car. confident I made the right choice with Bill Kay and Quan . I highly recommend Bill Kay and team to everyone. More