Bill Kay Chevrolet

The Infotainment system on my 2016 Chevy Impala shuts down intermittently. Had a mechanic check for loose wire/connection. None found. Brought to Bill Jay on Tuesday, February 3 @ 7:30 am. Paid $435 for down intermittently. Had a mechanic check for loose wire/connection. None found. Brought to Bill Jay on Tuesday, February 3 @ 7:30 am. Paid $435 for repairs . Returned to pick it up on February 4. On the way home, the screen went black multiple times. Problem was not resolved. Returned the car to the dealer. Sent information I found online from another Chevy dealer on How to Reset the Infotainment system plus information from YouTube videos about additional potential fixes. The dealer had my car until 1:00 pm on Friday February 6. Drove the car Friday night - screen went blank multiple times. So, I am out +$400 and nearly 4 days use of my car and the problem still exists. While the Service Advisor was courteous and professional, the technician does not seem competent. Based on information published online, this is a common problem with GM vehicles. Now I have to find a dealer who can make the repair and probably pay again to finally have the issue resolved. More

Great to work with I appreciate the help and staying in contact with me as the work progressed contact with me as the work progressed More

My car has been there 4 times for the same brake failure issue and it has never been reasoned issue and it has never been reasoned More

I was very pleased with my experience at Bill Kay Chevrolet. Josh Malatia was very professional and helpful throughout the entire process. Chevrolet. Josh Malatia was very professional and helpful throughout the entire process. More

I am very pleased with my experience at Bill Kay Chevrolet in purchasing my 2026 Equinox. I am very grateful that Jose Herrera was able to find a vehicle with the options that I wanted. Colin Lewin Chevrolet in purchasing my 2026 Equinox. I am very grateful that Jose Herrera was able to find a vehicle with the options that I wanted. Colin Lewin finalized the sale and went through all of the details, functions in the car & was very helpful. More

Always a great experience service is always great and timely Service always helpful and resolve any issues timely Service always helpful and resolve any issues More

Had a great buying experience with Billy Kay! Josh was helpful, no nonsense, and efficient. Great location right off 355. Would absolutely buy from them again! Josh was helpful, no nonsense, and efficient. Great location right off 355. Would absolutely buy from them again! More

A very good experience from end to end with both Josh M on the sales team and the finance team. on the sales team and the finance team. More

Josh Malatia made the car buying process enjoyable. We were grateful that Josh listened to what wanted and focused on our needs. He was very thorough and patient throughout the process. Buying a car i We were grateful that Josh listened to what wanted and focused on our needs. He was very thorough and patient throughout the process. Buying a car is not an every day experience so feeling comfortable with your sales person is key for a good experience. We would recommend Josh as a person to seek out when purchasing a car from Bill Kay Chevrolet. Our experience with the rest of the Bill Kay team was positive as well. We are enjoying our 2026 Trax. More

I was very happy with the service I received at Bill Kay Chevrolet. Josh Malatia was my salesperson and I was very happy working with him. Chevrolet. Josh Malatia was my salesperson and I was very happy working with him. More