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Bill Kay Chevrolet

Lisle, IL

4.6
2,273 Reviews
Among Chicago car dealers, there is one that truly stands out: Bill Kay Chevrolet, a family-owned dealership that has been serving the Chicago area for more than fifty years. In our first half-century, we’ve earned a reputation for having a wide selection of new and used cars, the best pricing and deals, and trustworthy service. Thanks to these things, we’ve attracted the best and most loyal customers in the Chicago area, whom we always treat like VIPs. We own the Bank so Everyone Drives! We take in all trades, and offer Top Dollar! We stock on average 500 new and pre-driven cars at all times. The Best Prices, the Best Selection, The Best Service, and the Best Finance. Bill Kay Chevy - Easy to Find, Tough to Beat!
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601 Ogden Ave

Lisle, IL

60532

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Showing 2,273 reviews

May 20, 2012

Awesome experience from start to finish. Eric was very knowledgeable regarding every aspect of my buying a new car. Was not pushy and was a complete pleasure to work with. He didn't seem to mind that I More

by Rmk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Oberlin
May 17, 2012

eric was the best person ive ever been able to deal with for any car iv bought so far. truly an asset to the dealership. i have and will continue to refer my family/friends to buy their cars from eric. he g More

by dandean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Oberlin
May 17, 2012

I bought a certified pre owned vehicle from here and I've had non stop problems with them!! They said the floor mats were bar and get me new ones its been 8 months and all there sayin is they will look into More

by dnitz2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mark
May 17, 2012 -

Bill Kay Chevrolet responded

Good afternoon. My name is April Andresen, and I'm the Director of Internet Sales and Customer Satisfaction. I wanted to respond to your recent experience with our dealership. I sincerely apologize for both issues you are having and completely understand how aggravating this is. I have addressed both issues with our General Manager (Ralph Conti) and our Used Car Manager (Chris Baumann). Ralph will honor your oil changes and asked you to come see him to get the redemption information. You can call Ralph directly on his cell at 708-935-2386. In regards to the floor mats, Chris Baumann will be replacing them for you and he asked you to work with him directly to get that done. He can be reached at 630-968-2900 x 3321. Chris' hours are limited so please call him to arrange the order and pickup at your earliest convenience. I hope that you give us the opportunity to make this right and to regain your trust in the Bill Kay name. We are grateful to have you as a customer and hope to retain your loyalty as well. Feel free to email me directly at april@billkaychevrolet.com or respond to this reply if this resolution is satisfactory. Regards, April Andresen Director of Internet Sales & Customer Satisfaction Bill Kay Chevrolet

May 12, 2012

I had a great experience the first time with Bill Kay when I bought my 2012 Cruze in Dec 2012 - I went back in today (5 months later) because I needed a vehicle that was a little more spacious, but didn' More

by Ngoodband
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph, Dean, Derek, & Ken
May 11, 2012

I used to dread buying a new car and then getting it serviced anywhere. Now I buy my cars at Bill Kay and use them for all my service needs. I no longer have to stress about it anymore. I look forward t More

by beeskitchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service Mark Bowling & Rich ...sales Ralph Conte
May 02, 2012

Cannot begin to describe the high level of service I received from Bill Kay's service, and from Service Manager Mark Bowling. All customer service departments should be this friendly, and knowledgable More

by midnightmikedj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bowling
May 02, 2012

Best treatment and quality work as compared to past dealerships worked with. They do not hesitate to help even though the car was not purchased from Bill Kay. It would be nice if someone from Chevr More

by Norm Gehrke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Wronowski Mark Bowling Don & John
April 29, 2012

Eric Oberlin was very friendly and informative. Eric worked hard to get me the best deal possible as well as the best trade-in value for my old car. I would highly recommend Bill Kay Chevrolet to my fri More

by mninow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Oberlin
April 28, 2012

My experiance was great here, this time and my families prevous experiance here. The customer service was great both Eric and Chris made sure I got exacactly what I wanted in a car. More

by cruzeowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Oberlin and Chris
April 28, 2012

I have been a Bill Kay customer for over 30 years. The reason being that the services I receive for my Corvette, SSR and Equinox are exemplary. I am confident that I can take a cross-country road trip at More

by dennysteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bowling, George Wronowski
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