Bill Kay Chevrolet

I came in with a car that was in trouble (2008 Chevy HHR). After three months of the best service care I have ever received (thank you Mark Bowling)it could not be fixed. Let me just say, Mark made su HHR). After three months of the best service care I have ever received (thank you Mark Bowling)it could not be fixed. Let me just say, Mark made sure I always had a car, or I was always picked up and dropped off at the train. He is always kind and thoughtful. He is a gentleman. I went to the sales department and asked what my options were. I was escorted into an office by Ralph Conti who offered me a drink and told me not to worry, I would be taken care of. I had no doubts of that as I had already been given exemplary service by the service department. He introduced me to Mike Reiter, who showed me available cars and treated me like a lady. He showed me all the buttons and switches, helped me set up my bluetooth, wrote his number inside the manual in case I needed more help, and made sure I got what I wanted, not just needed. I picked one and Mike gave the details to Ralph who, in turn, gave the information to Jeff Malecek. That's when the magic started happening. First, they asked me what I could afford and they came back with a number that I was not comfortable with. They fiddled with the term of the loan, the interest rate, and, at the end, I had a new car, fully warrantied for the length of the loan, with all the protection I had on the HHR, at a price I can afford. Thank you Bill Kay Chevrolet for taking care of me. I will be back. More

wonderfful people great service and great prices these people went all out to make shure im completly sattisfied they where courtious friendly and just great all around from the sales team to the service people went all out to make shure im completly sattisfied they where courtious friendly and just great all around from the sales team to the service dept evreyone was great and respectfull i would recommend this dealer to any and all my friends (I want to give special tanks to MR. Ralph J. Conti for his help) More

I was shopping several dealers for a new Equinox when I stopped at Bill Kay. Joe was extremely courteous and efficient, determining swiftly what options I wanted on the car. He quickly had the service stopped at Bill Kay. Joe was extremely courteous and efficient, determining swiftly what options I wanted on the car. He quickly had the service department check out my trade-in, and then he and his boss worked up a very good price on the first 'go'. There was very little of the typical waiting around and timewasting. While they were working on that, I wandered back to the service department and asked a woman paying for her car service how she liked the service and Bill Kay. She said she had had their old cars serviced there as well as her new truck, and that they were very fair and she was very happy. She even cited an example of a repair being made after the warranty expired, because the department had checked the vehicle before her vacation and missed the problem. So that was good. I think they are a very concerned dealer and my husband and I were treated with respect and courtesy. I would certainly return. More

I traded in my 2005 Silverado for a 2011 Silverado & Joe & Ken were extremely helpful & friendly. I bought the 2005 at this same dealership & have never had any problems either with customer service or Joe & Ken were extremely helpful & friendly. I bought the 2005 at this same dealership & have never had any problems either with customer service or the service department. I gave Bill Kay the rating I did because all the employees always greet you with a smile which is very rare these days and Joe expalined everything in a clear manor.He answered all my questions and knows what he is doing. I am extremely happy with the new Truck. Joe Prochaska More

Overall, it was a wonderful experience and I would recommend it to anyone who was looking to buy or trade in a car! The customer service was great and the price on the trade in actually exceeded my ex recommend it to anyone who was looking to buy or trade in a car! The customer service was great and the price on the trade in actually exceeded my expectations! That doesnt happen very often. More

I went to buy a used car and walked out with a new car. I was happy with my experience because they were willing to work with me. My credit wasn't good due to circumstances and I'm happy that they took a ch was happy with my experience because they were willing to work with me. My credit wasn't good due to circumstances and I'm happy that they took a chance to give me the opportunity to prove I'm credit worthy. My salesperson was professional and made my experience worth me coming there. I would recommend someone to buy a car at this dealership. I had a great experience and I would be willing to buy a car here if the need should occur. More

I Liked Bill Kay so much when I purchased my Avalanche my Fiance and I went back to look at the new Camaro. With all the help of the employees we were able to order the exact car we wanted. As soon as the Fiance and I went back to look at the new Camaro. With all the help of the employees we were able to order the exact car we wanted. As soon as the car arrived at Bill Kay I recieved a phone call saying the car was in and they will prep it for us ASAP. They go the extra mile to make me the customer feel good about the price and service im buying. Thank you guys again!! More