Bill Kay Chevrolet

Very personal and attentive service from Colin. He was very helpful in working through some issues and we appreciate all he did. He was very helpful in working through some issues and we appreciate all he did. More

Salesperson Arnulfo lied and said purchasing a maintenance plan and warranties were required to buy the vehicle. Manager Jose lied and said I was required to wait 30 days to cancel maintenance pla maintenance plan and warranties were required to buy the vehicle. Manager Jose lied and said I was required to wait 30 days to cancel maintenance plan and warranties. I asked Jose for that in writing, he refused to provide it in writing saying it was in the documents with the warranty company. I contacted the warranty company and they told me Jose was lying. I confronted Jose on his lie and he is now holding over $10,000 of mine from cancelling. I am paying interest on this $10,000 and the dealership is refusing to call me back, and not processing the refused to the lienholder. The warranty company never got paid by Bill Kay, there was no valid reason for Bill Kay to run a credit request for the +$10,000 in warranties I said I didn't want at time of purchase. This is not a car dealership, Jose said they don't make money on cars, they make their money on warranties. This business is full of liars. More

Excellent customer service. Great experience and I’ll definitely be sending family and friends to them Great experience and I’ll definitely be sending family and friends to them More

Bill Kay Chevrolet made buying a car so much more stress free than any other dealership I have been to. Jesus helped me find my car and he was incredible! I have been to a couple dealerships and they were a free than any other dealership I have been to. Jesus helped me find my car and he was incredible! I have been to a couple dealerships and they were always so pushy about buying a car didn’t seem all that reliable but at this dealership, I was showed a car that was in my price range and had low mileage. Amazing! More

I was living in IA and saw the car I wanted at their location. I started the purchase over the phone on Saturday morning. After some back and forth we agreed on a price. The sales rep (Palo) took a d location. I started the purchase over the phone on Saturday morning. After some back and forth we agreed on a price. The sales rep (Palo) took a deposit over the phone. By 2 in the afternoon the car was mine. I finished the paper work at their location on Tue. My car is being shipped to TX. Palo arranged the transport company. Painless. The dealership (sales manager, finance manager, sales rep) impressed my by thanking me for my business. More

This place was great the guy we saw was the best so thank you again you again More

Excellent customer service! I highly recommend purchasing vehicles from them and will continue to do so in the future! I highly recommend purchasing vehicles from them and will continue to do so in the future! More

Bill Kay is the place to buy your next car. Drove away in my brand new car in just under 3 hours. Pola was great, friendly and explained everything for every step of the process. Drove away in my brand new car in just under 3 hours. Pola was great, friendly and explained everything for every step of the process. More

Everyone was nice and helpful. I can’t say the same for the lady at the payment desk. It would have been nice to have some gas in the car we purchased. They took it to get it all I can’t say the same for the lady at the payment desk. It would have been nice to have some gas in the car we purchased. They took it to get it all cleaned up and ready but it only had like 1/8 of a tank when we got ready to drive off. Guess everyone was ready to go home. This is a first. More

From start to finish I found this transaction to be very professional, timely, courteous, understanding, and a great experience. I found the car through the internet and they were very quick and professio professional, timely, courteous, understanding, and a great experience. I found the car through the internet and they were very quick and professional in their response to my initial inquiry. Mr Kevin Fortman went above and beyond in answering my questions and customer service. From sending pics and videos of the car to picking us up at the airport, as we flew in to take delivery of the car and commit to the 7 hour drive back to Nashville in it. An absolutely wonderful experience. Thank you. More