Bill Kay Chevrolet

First time experience to visit a dealership to lease a new car without my husband, and it was the best experience. With Covid rules, we (my daughter and I) didn't even know if we could get to talk with a new car without my husband, and it was the best experience. With Covid rules, we (my daughter and I) didn't even know if we could get to talk with anyone without an appointment. We opened the door to an extremely helpful and friendly individual, Xavier Crump. No pressure, all questions answered, Very knowledgeable about the car. Guided us to take the car for a test run; suggested I take the car to my household as my husband has health issues. When I made the decision to get the car, once again Xavier was right there helping us all the way. I feel very confident that if I need further assistance, I can call on Xavier once again. Highly recommend Bill Kay Chevrolet. More

total misrepresentation of a car that had a "frame off restoration" and was far from it, when I addressed the matter......they got nasty. Typical car dealer.........The "BILL KAY WAY" they advertise is n restoration" and was far from it, when I addressed the matter......they got nasty. Typical car dealer.........The "BILL KAY WAY" they advertise is nothing but extra lube, at the time of the sale, but typical used car dealer tactics after the sale. Ill make sure to never recommend them to anyone. More

Best experience I've had at a dealership! Everyone was extremely helpful and friendly, and Xavier made the whole process easy and quick. I walked out with a vehicle in my price range that I love and could extremely helpful and friendly, and Xavier made the whole process easy and quick. I walked out with a vehicle in my price range that I love and couldn't be happier with. More

Third time dealing with Bill Kay Chevrolet. Best service ever this time around. We knew what we wanted and we were notified when the time was right. Don't go anywhere else. Thanx Xavier ever this time around. We knew what we wanted and we were notified when the time was right. Don't go anywhere else. Thanx Xavier More

Connor was great. I knew which car I wanted to test drive and after the test drive Conner asked what I liked what I didn’t and had other options to test drive. He gave us time to talk and think without hover and after the test drive Conner asked what I liked what I didn’t and had other options to test drive. He gave us time to talk and think without hovering. After I decided on the Equinox he went over the car features and how to set up apple play for my phone. More

Everybody was kind and made the process easy to get the car I wanted. I had heard great things about this dealership prior to coming in and they did not disappoint. I would use this dealership again! car I wanted. I had heard great things about this dealership prior to coming in and they did not disappoint. I would use this dealership again! More

The dealership has great communication skills. Very knowledgeable about different cars they sale. Very patient and always willing to help give you the best rates with buying a car. knowledgeable about different cars they sale. Very patient and always willing to help give you the best rates with buying a car. More

I moved out of state and the GMC dealer at my new location will not do an oil change because their technician says the drain plug is stripped. The old dealer who always serviced the car,Bill Kay Chev location will not do an oil change because their technician says the drain plug is stripped. The old dealer who always serviced the car,Bill Kay Chevrolet, will not cover the cost of repairing the problem based upon the analysis of the new dealer. Bill Kay wants me to bring the car back to them in my old state so they can inspect it even though they were the dealer doing the work before this. This is a very disapponiting position for what I thoiught was a good dealer. I guess if I'm not going to utilize them anymore since they are out of state they don't feel that another dealer's analysis is good enough to trust. Bill Kay Chevrolet never said anything about the problem when they serviced the car. They have been the servcing dealer since I bought the car from them. I have no reason to suspect the new dealer, Mike Raisor GMC, of a poor analysis since my son has taken his car to them for many years and has received good treatment and good work. My opinion is that Bill Kay will not back up their work if you move out of their area. This will probably not be a common situation, but is causing me a lot of trouble. More

We went to 5 dealers. The vehicle we purchased was nicer than the other dealers, and a much better price. Here, they were quick to greet, worked with us, no pressure, and we were done with everything much f than the other dealers, and a much better price. Here, they were quick to greet, worked with us, no pressure, and we were done with everything much faster than other vehicles purchased elsewhere. Highly recommend! More

Every thing was great and I think the guys did a great job on getting me the best deal in my situation honest and understanding job on getting me the best deal in my situation honest and understanding More