Bill Kay Chevrolet

Great experience! This dealership is the only one in my area (Western Burbs) that had more than a couple of 2020 of the particular model I was interested in. I worked w This dealership is the only one in my area (Western Burbs) that had more than a couple of 2020 of the particular model I was interested in. I worked with Connor who helped me right away and explained my options. I am really happy with my purchase and the experience and would certainly recommend Connor and Bill Kay to anyone seeking a Chevy in the future! More

Scored A Nice deal! I had been shopping for a new ride for about a month, although there were some good deals out there, I had trouble getting financing. There was a list I had been shopping for a new ride for about a month, although there were some good deals out there, I had trouble getting financing. There was a listing for a Jeep Liberty at Bill Kay Chevrolet in Lisle, which I checked out.After a test drive, with the car itself looking and feeling good, Connor McDermott and I checked out financing. As it turned out, I was OK, and didn't need a co-signer! The dealership not only sold me the car, but let me take the car home, ahead of dropping off the down-payment! As I was off the next day, I made the down-payment, finished the paperwork, and off I drove! More

Connor and the rest of the staff at Bill Kay Chevy were very kind and helpful. They made the normally stressful process of purchasing a new vehicle go as smoothly as possible. I would definitely come back very kind and helpful. They made the normally stressful process of purchasing a new vehicle go as smoothly as possible. I would definitely come back in the future and would recommend friends and family to do the same, thank you Connor and the rest of the Bill Kay crew! More

Pleasant Pleasant I really great place to do business with. They took my car as quickly as they could and they gave it back to me as quickly as they could the Pleasant I really great place to do business with. They took my car as quickly as they could and they gave it back to me as quickly as they could the people that are working at the desks and and behind the service counter and the cashiers just terrific friendly the work is More than competent just good honest people I just had a very difficult time with two companies and their customer service and I got the exact opposite with Bill Kay Chevrolet I wouldn’t go anywhere else and that’s no lie More

Mr Booe understood customer satisfaction When purchasing a car, each dealership needs to place on top after a sale a complete list of what is not covered for bumper to bumper. Not something When purchasing a car, each dealership needs to place on top after a sale a complete list of what is not covered for bumper to bumper. Not something buried in the instruction book. Not happy with GM making it impossible to be able to change my own bulbs without a service charge from dealership. Just another way to nickle and dime the customer. If I put money out to buy bumper to bumper coverage and GM makes it so I can’t just easily change my own bulbs then charges me a service charge to change it you have a gimmick to screw the customer. Charge them bumper to bumper coverage then charge then service too. I understand paying for the bulb but I bought the car that was used in 2017 with 3 year bumper to bumper. To change the bulb should have been service free. Mr. Booe made it right. I’ve bought 2 cars from this dealership brand new 1999 Monte Carlo with brickyard kit and new /used 2017 Premiere Chevrolet Impala. I was so irritated with the fact of I was going to be charged service charged for bulb change this was the last time I was ever going to buy from them again. To me service to the customer means everything. Not always getting the last $ from a person’s pocket. More

Little disappointment Was told work would take about 1-1/2 hours when I made the appointment. When I got there I was told between 3-4 hours. Big difference. Was told work would take about 1-1/2 hours when I made the appointment. When I got there I was told between 3-4 hours. Big difference. More

Always Friendly and prompt! I always am greeted, explained what is being done along with the amount of wait time. They’re usually right on if not earlier with the wait time! I always am greeted, explained what is being done along with the amount of wait time. They’re usually right on if not earlier with the wait time! More

Great Experience Buying from Bill Kay was the best car shopping experience I have ever had. Conner is a standup guy and would recommend to anyone. Told them my max mon Buying from Bill Kay was the best car shopping experience I have ever had. Conner is a standup guy and would recommend to anyone. Told them my max monthly payment price and they got me way below. Walked away with my dream car. Highly recommended! More

Great experience for a first time car buyer It was a great experience for a first time car buyer. My salesman Connor was excellent very knowledgeable about the Camaro. Easy going person not just It was a great experience for a first time car buyer. My salesman Connor was excellent very knowledgeable about the Camaro. Easy going person not just a salesman but a good guy in general. I would highly recommend Bill Kay as your Chevy dealer. The dealer as a whole displayed great customer service. More

Service department and delivery of vehicle When I picked up my 2009 Chevy Trailblazer there's absolutely no gas in the vehicle my son had his 2012 Chevy Malibu work done at your service depart When I picked up my 2009 Chevy Trailblazer there's absolutely no gas in the vehicle my son had his 2012 Chevy Malibu work done at your service department they replaced some solenoid for about 260 some odd dollars the car was running rough that did not help it very much they claimed we needed spark plugs and it could be some other little items I had brought it to my mechanic and he found a vacuum hose was off and that's how the problem so I'm not sure if the thing we had repaired needed to be replaced so I cannot recommend your service and I cannot recommend your dealership More