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Bill Kay Chevrolet
Lisle, IL
2,185 Reviews
Among Chicago car dealers, there is one that truly stands out: Bill Kay Chevrolet, a family-owned dealership that has been serving the Chicago area for more than fifty years. In our first half-century, we’ve earned a reputation for having a wide selection of new and used cars, the best pricing and deals, and trustworthy service. Thanks to these things, we’ve attracted the best and most loyal customers in the Chicago area, whom we always treat like VIPs.
We own the Bank so Everyone Drives! We take in all trades, and offer Top Dollar! We stock on average 500 new and pre-driven cars at all times. The Best Prices, the Best Selection, The Best Service, and the Best Finance.
Bill Kay Chevy - Easy to Find, Tough to Beat!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,185 reviews
July 13, 2019
Service Appt Marc took care of the appointment. He was very considerate and kept me in the loop as my car was being worked on that day. Lara offered me a shuttle Marc took care of the appointment. He was very considerate and kept me in the loop as my car was being worked on that day. Lara offered me a shuttle to go to breakfast. This helped past the time. More
by PATRICIAWELEGALA
Verified CustomerEmployees Worked With
Marv, Lara Boudreaux
July 11, 2019
Easiest purchase I ever made. What a great experience. Our salesperson Dorry was the absolute best and helped us get exactly what we wanted. Her attention to detail was exemplary. What a great experience. Our salesperson Dorry was the absolute best and helped us get exactly what we wanted. Her attention to detail was exemplary. More
by trotwood
Employees Worked With
Dorry Adkins
July 08, 2019
Safety inspection after collision Lara was awesome in taking care of us and our Equinox! She made sure our vehicle was safe to drive after a minor collision. Thanks! Lara was awesome in taking care of us and our Equinox! She made sure our vehicle was safe to drive after a minor collision. Thanks! More
by MIKE.DOEDEN
Employees Worked With
Lara Boudreaux
July 07, 2019
Long distance Beretta Been a little bit of a process but, working with staff...very professional. Great communication, a credit to Chevrolet dealerships, across the country Been a little bit of a process but, working with staff...very professional. Great communication, a credit to Chevrolet dealerships, across the country. Kudos to Conner and others involved, very pleasant experience. Should be shipping car shortly, great transaction/experience. More
by Jesus77!@
Employees Worked With
Slester , Dean Bonavolante, Connor McDermott, Jesse Lopez
July 07, 2019
Great truck buying experience The whole car buying experience was no hassle great people to do business with haven't tried service yet but I'm guessing that will be the same experi The whole car buying experience was no hassle great people to do business with haven't tried service yet but I'm guessing that will be the same experience sales person Paul Degrazia was very helpful look him up More
by Mike L
Employees Worked With
Dean Bonavolante, Paul Degrazia
July 05, 2019
Good experience The service rep had my information and was ready with the special of the day for the service I needed. Friendly and somewhat quick, though I brought a The service rep had my information and was ready with the special of the day for the service I needed. Friendly and somewhat quick, though I brought a book to tide me over. More
by MKING369
Employees Worked With
Jaime Hesenflow, Wesley Davis, tech
July 04, 2019
Lemon Car broke down the day after I bought it. It has been in the repair shop for a week now. I believe it needs a new engine. Car broke down the day after I bought it. It has been in the repair shop for a week now. I believe it needs a new engine. More
by carless
Employees Worked With
Dean Bonavolante
July 01, 2019
Good experience From the time I expressed interest in a vehicle online and left my contact information, I immediately received a friendly call. The reception gentlema From the time I expressed interest in a vehicle online and left my contact information, I immediately received a friendly call. The reception gentleman, Celester, was great. He was courteous and friendly. Once I met with my salesman, David Shearer, he was equally nice. He was knowledgeable about the vehicle during the test drive. And when we began paperwork for the purchase, he gave me freshly popped popcorn 🍿 and bottled water. My purchase kept him there late, beyond the close of business, but he stayed and showed me some key points about my vehicle after the purchase. Also, he switched some important things from my old vehicle to my new one, like my window sticker and my I-Pass. He also followed up with me the following day. More
by Lexi
Employees Worked With
Celester, David Shearer, Jesse Lopez
June 27, 2019
Treated disrespectfully by Chris Schaeffer. The one star is based on the question of whether I would recommend your service center. Lara was a very nice woman who worked through some of my sche The one star is based on the question of whether I would recommend your service center. Lara was a very nice woman who worked through some of my scheduling needs to help me make a service appointment. The service technicians who worked on handling the recall parts were thorough and skilled .. removing the entire dash and reinstalling with no trace. My experience with your dispatcher/ service consultant Chris Schaeffer, however was so disappointing, to say the very least that I will not only not recommend your dealership for anything, I may reach out to people I know who are car shopping and give them caution with my story. I received several alerts that there was an urgent recall on the Takata airbags. I have since moved and the dealer I purchased the car from originally is quite far, so I thought I would try Bill Kay as it was in my new neighborhood. When I returned to pick up my car after the service was completed, I asked Mr. Schaeffer if he could talk to me about the gaurantee of of the new airbags working, as I had heard some people had been told by other dealerships that they could not. Evidently he didn't know the answer so he became defensive, rude and dismissive, telling me they were a dealer, not the airbag manufacturer and said Takata had gone out of business. How did that answer my question? He further referenced that it's like if I bought things from McDonald's and tried to sell them...I wouldn't really be McDonald's. What? That was some ingenious mansplainlng. Misogynistic behavior and attitude is definitely not acceptable. More
by A. Masone
Employees Worked With
Chris Schaeffer, Lara Boudreaux
June 25, 2019
Very friendly and pretty quick service I love the folks at Bill Kay! Always so friendly and helpful! Just a great experience. Always answer any questions thoroughly and able to help! I love the folks at Bill Kay! Always so friendly and helpful! Just a great experience. Always answer any questions thoroughly and able to help! Thank you! More
by Zjsmom
Employees Worked With
Lara Boudreaux
