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Bill Kay Chevrolet - Service Center
Lisle, IL
480 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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480 Reviews of Bill Kay Chevrolet - Service Center
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May 30, 2019
No Surprises! I have been a Bill Kay customer for over 15 years. I took my Chevy Impala in for an oil change and guess what, NO SURPRISES. They did their usual I have been a Bill Kay customer for over 15 years. I took my Chevy Impala in for an oil change and guess what, NO SURPRISES. They did their usual "EXCELLENT" inspection and service. I knew ;that my 2010 had not had brakes replaced and would probably be due for servicing. The mechanic noticed that the pads were running thin and made his recommendations. Good call! He was spot on and I will be doing the replacement soon. Bill Kay service is a place you can trust. Thanks Guys! More
by runemout2
Verified CustomerEmployees Worked With
Chris
May 29, 2019
Excellent service. Went in for an oil change and a rotate, I didn’t have an appointment was told it would take an hour and a half I was fine with it after about 30-45 mi Went in for an oil change and a rotate, I didn’t have an appointment was told it would take an hour and a half I was fine with it after about 30-45 minutes I was on my way home. Excellent and polite service. I will always go to Bill Kay for the service on my vehicle. More
by Barrydeob
Employees Worked With
I think the service manager was named Mike I don’t remember.
May 23, 2019
Fast, though and courteous Great staff to work with, very friendly and no nonsense. They did a oil change and an inspection, recommended repairs based on what they found but did Great staff to work with, very friendly and no nonsense. They did a oil change and an inspection, recommended repairs based on what they found but didn’t try to pressure me to do them. Definitely will go back to Bill Kay Chevy More
by Par recon
Employees Worked With
Mark , Lara Boudreaux
May 22, 2019
Very good Went in for service , service light was coming on. They said it was flex fuel sensor. A couple of days the light came back on. I called them. They wer Went in for service , service light was coming on. They said it was flex fuel sensor. A couple of days the light came back on. I called them. They were very nice very apologetic fir not having it be plugged all the way in. I was worried they would tell me it was something else . That was not the case. Will always take my care to bill Kay. More
by jdelvalle
Employees Worked With
Chris
May 19, 2019
GREAT DEAL AND AMAZING SERVICE I purchased a car and Alex Surin was great to work with. He took his time and explained things to me. I was not rushed and that's a huge deal. I love I purchased a car and Alex Surin was great to work with. He took his time and explained things to me. I was not rushed and that's a huge deal. I love my New car. I will definitely recommend others to buy a car from this location! More
by Abbystore2
Employees Worked With
Alex Surin
May 17, 2019
Fantastic Experience!! This was my first visit and I will definitely be back! From the moment I called to inquire about making an appointment, I was greeted with professiona This was my first visit and I will definitely be back! From the moment I called to inquire about making an appointment, I was greeted with professional and friendly service! Jaimie was fantastic, explained things thoroughly, kept in contact while repairs were done, and work performed was top notch. Nice work, much appreciated!! More
by Mark J Coleman
Employees Worked With
Jaimie in service
May 17, 2019
Oil change and rattle location Both Jamie and Chris went beyond the normal services provided by most dealers. They far exceeded my expectations. Both do an outstanding job and shou Both Jamie and Chris went beyond the normal services provided by most dealers. They far exceeded my expectations. Both do an outstanding job and should be recognized for their commitment to ensure a great customer experience. More
by TOMNAUDI
Employees Worked With
Chris and Jamie in service.
May 17, 2019
Experience was excellent! The staff in service at Bill Kay Chevy were outstanding, they took the time to explain my repair in detail and the service manager Tom went above and The staff in service at Bill Kay Chevy were outstanding, they took the time to explain my repair in detail and the service manager Tom went above and beyond to help me fix my issue. Highly recommended the guys over at Bill Kay Chevy got all of your service needs. More
by EASTERNRIDER9
Employees Worked With
Jamie Hesenflow, Tom Booe
May 15, 2019
Awesome Service Came in for an oil change. So organized. Such a pleasant experience!! Highly recommend this Service Center! Efficient and friendly and such a pleasu Came in for an oil change. So organized. Such a pleasant experience!! Highly recommend this Service Center! Efficient and friendly and such a pleasure to deal with. More
by tjohn63
Employees Worked With
Lara Boudreaux
May 10, 2019
Will NEVER be back My 2011 Chevy Cruze was in excellent condition before I took it in to bill kay Chevy for an oil change. Two days after the oil change, my car smelled My 2011 Chevy Cruze was in excellent condition before I took it in to bill kay Chevy for an oil change. Two days after the oil change, my car smelled like it was on fire. I took it to Oil Depot in Lisle, and I was told that there was absolutely no oil in my car. It was bone dry and the check engine light was on. I took the car back to bill jay to have the work done, and they charged me $450 out of pocket, even though the repairs should have been covered by my warranty. After that, the check engine light came on again within a few days, took it back to bill Kay again and they charged me $750 out of pocket. The check engine light went on AGAIN, and I was told it might just be a computer glitch in my car. Well, I just had my emissions test, and I failed 7 codes. Not sure what it’s going to cost me just yet, but I know I can’t afford it. Did I mention bill Kay is supposedly a friend of my father’s? If that’s how bill Kay treats his friends, how do you think bill Kay will treat you? They even have the nerve to incessantly call me asking if I’d like to sell my car to them so they can turn around and flip it for more. Thanks bill Kay, but no thanks. I’d go just about anywhere before I let you take more of my money ? More
by Kbenjamin
Employees Worked With
Someone named Danny
