Bill Kay Honda - Service Center

I've always received excellent service from this dealership and Sam and the other service personnel take the time to explain the work that is needed, provide options, and they are great to work with dealership and Sam and the other service personnel take the time to explain the work that is needed, provide options, and they are great to work with! More

I've been a customer for many years. I have never had a negative experience with service (or sales.) There's another Honda dealer one block from my office in Chicago. But Bill Kay in Bourbonnais is wor negative experience with service (or sales.) There's another Honda dealer one block from my office in Chicago. But Bill Kay in Bourbonnais is worth the hour drive to service my family's 3 vehicles. More

Great place to have my ridgeline serviced! Prompt friendly service. Sam explains everything thourghly and clearly.They get me in and out quiickly! Highly recommend them to anyone. friendly service. Sam explains everything thourghly and clearly.They get me in and out quiickly! Highly recommend them to anyone. More

When ever I bring my car into Bill Kay, I am always treated like family. Everyone is always pleasant and helpful in explaining anything that has been done or needs to be done. I won't go anywhere else! treated like family. Everyone is always pleasant and helpful in explaining anything that has been done or needs to be done. I won't go anywhere else! More

Sam is amazing he cares about every customer that walks through the doors. He makes your service department a success. The mechanics do a great job through the doors. He makes your service department a success. The mechanics do a great job More

Fast and easy to get service. Moving out of state and wanted to make sure our car was good for a long trip, Employees very friendly. wanted to make sure our car was good for a long trip, Employees very friendly. More

Having used Bill Kay for a couple decades now, service quality had slipped. Maybe it's due to growth or covid-19 making it hard to find quality service techs up front, but my last several visits have been quality had slipped. Maybe it's due to growth or covid-19 making it hard to find quality service techs up front, but my last several visits have been plagued with issues, causing revisits or extra time to get fixed. More

Very thankful they were able to work us in due to having a screw in a tire. Joshua and Sam updated us as often as they could. Very friendly staff. a screw in a tire. Joshua and Sam updated us as often as they could. Very friendly staff. More

The service At Billl Kay Honda in Bradley was great. I did not have to wait long for my car to be service and they were very polite. did not have to wait long for my car to be service and they were very polite. More

Easy to setup appointment and time to get in.Well explained work to be done and time needed to get done.I will be back and recommend to anyone needing service explained work to be done and time needed to get done.I will be back and recommend to anyone needing service More