916 Reviews of Bill Kay Honda - Service Center
The girls behind the counter where I paid for my oil change were rude and not polite at all! Kathleen was a true professional and is always nice to customers. change were rude and not polite at all! Kathleen was a true professional and is always nice to customers. More
Have been coming here for years and service is always good.I've bought three cars here.Will be back again and recommend to all my friends. good.I've bought three cars here.Will be back again and recommend to all my friends. More
Sam is great to deal with! Everything went smooth. Got car done when promised. Car protectors were used. No problems at all! Would recommend Bill Kay Honda car done when promised. Car protectors were used. No problems at all! Would recommend Bill Kay Honda More
Arrived at dealership got in and paper work done early.Work was well explained and finished in good time. Will definitely be back and highly recommend dealership to others early.Work was well explained and finished in good time. Will definitely be back and highly recommend dealership to others More
Quick to answer phones, always courteous and patient. Service department personnel always very professional, very helpful and knowledgeable. Being a senior, I feel one of their best attributes is the Service department personnel always very professional, very helpful and knowledgeable. Being a senior, I feel one of their best attributes is their patience and keeping to the time schedule that they give. The service center seems is always clean. More
My recent experience,as well as previous experiences with this dealership have always been positive . The Staff members provide exceptional service. Most recently, Kathleen and Sam. Thank You ! this dealership have always been positive . The Staff members provide exceptional service. Most recently, Kathleen and Sam. Thank You ! More
Service department is very friendly and keep you informed of any issues. Great place to have service on your vehicle Very knowledgeable and offer options to you for service without pressure of any issues. Great place to have service on your vehicle Very knowledgeable and offer options to you for service without pressure More
Service was scheduled quickly. When car was being serviced had call from service dept to provide status and estimate time to complete. Car was done per estimate and no issues with the work serviced had call from service dept to provide status and estimate time to complete. Car was done per estimate and no issues with the work More
Just a service appointment and Sam always remembers our name and it is done quickly and efficiently! We also got to say hello to our favorite salesman Bert! name and it is done quickly and efficiently! We also got to say hello to our favorite salesman Bert! More
I brought my car in for a checkup, bought it there 10 months ago, brand new 2020. I was told I needed oil change. Since I was going to to be driving to Florida I said ok. Then was told I needed tires b months ago, brand new 2020. I was told I needed oil change. Since I was going to to be driving to Florida I said ok. Then was told I needed tires balanced and alignment, car only has 4,000 miles.I was surprised and said I didn’t feel that needed to be done as it was a new car with very low mileage, but was told I did, otherwise I would have problems. Paid $155 for work that didn’t need to be done! Will not bring my car there again. Didn’t give a rating as you don’t have one for being taken advantage of!!! More