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Bill Kay Honda - Service Center

Bourbonnais, IL

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916 Reviews

916 Reviews of Bill Kay Honda - Service Center

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April 29, 2021

The girls behind the counter where I paid for my oil change were rude and not polite at all! Kathleen was a true professional and is always nice to customers. More

by clarkerwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathleen Omay
Apr 30, 2021 -

Bill Kay Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best interaction with all of our employees here at Bill Kay Honda. Would you mind sending us a message so we can learn more about your visit?

April 28, 2021

Have been coming here for years and service is always good.I've bought three cars here.Will be back again and recommend to all my friends. More

by SANDCSCH73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember but was a very good man and explained everything
Apr 28, 2021 -

Bill Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

April 27, 2021

Sam is great to deal with! Everything went smooth. Got car done when promised. Car protectors were used. No problems at all! Would recommend Bill Kay Honda More

by peggysnodsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Apr 27, 2021 -

Bill Kay Honda responded

Thank you so much, Peggy, for your kind words for our service department, and for taking the time to leave us this wonderful feedback!

April 26, 2021

Arrived at dealership got in and paper work done early.Work was well explained and finished in good time. Will definitely be back and highly recommend dealership to others More

by Ksene56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Apr 26, 2021 -

Bill Kay Honda responded

Thanks for leaving us a review! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you out in a timely manner. Thank you for choosing Bill Kay Honda!

April 25, 2021

Quick to answer phones, always courteous and patient. Service department personnel always very professional, very helpful and knowledgeable. Being a senior, I feel one of their best attributes is the More

by mike-furrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Apr 25, 2021 -

Bill Kay Honda responded

Mike, Thank you for taking the time to share your feedback with us. Kathleen and Samuel work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

April 24, 2021

My recent experience,as well as previous experiences with this dealership have always been positive . The Staff members provide exceptional service. Most recently, Kathleen and Sam. Thank You ! More

by WEWISCH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Apr 25, 2021 -

Bill Kay Honda responded

We appreciate your business and Samuel and Kathleen look forward to serving you again soon!

April 23, 2021

Service department is very friendly and keep you informed of any issues. Great place to have service on your vehicle Very knowledgeable and offer options to you for service without pressure More

by RWB3777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Apr 25, 2021 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad Samuel was able to help, and we hope to see you again!

April 22, 2021

Service was scheduled quickly. When car was being serviced had call from service dept to provide status and estimate time to complete. Car was done per estimate and no issues with the work More

by karl616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Apr 25, 2021 -

Bill Kay Honda responded

Karl, Thanks for sharing your thoughts about your service experience with Bill Kay Honda. We appreciate your business and hope to see you again soon!

April 21, 2021

Just a service appointment and Sam always remembers our name and it is done quickly and efficiently! We also got to say hello to our favorite salesman Bert! More

by STMC-HSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Apr 21, 2021 -

Bill Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sam and the team here at Bill Kay Honda.

April 21, 2021

I brought my car in for a checkup, bought it there 10 months ago, brand new 2020. I was told I needed oil change. Since I was going to to be driving to Florida I said ok. Then was told I needed tires b More

by BARBWILKY45
Recommend Dealer
No
Employees Worked With
Kathleen Omay
May 08, 2021 -

Bill Kay Honda responded

Barb, Thank you for sharing your service review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

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