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Bill Kay Honda - Service Center

Bourbonnais, IL

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917 Reviews

917 Reviews of Bill Kay Honda - Service Center

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April 21, 2021

I brought my car in for a checkup, bought it there 10 months ago, brand new 2020. I was told I needed oil change. Since I was going to to be driving to Florida I said ok. Then was told I needed tires b More

by BARBWILKY45
Recommend Dealer
No
Employees Worked With
Kathleen Omay
May 08, 2021 -

Bill Kay Honda responded

Barb, Thank you for sharing your service review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

April 19, 2021

Best dealership for your car needs. Fast and convenient. Very happy with my experience here at Bill Kay Honda. I will purchase my next car here. More

by lsliwa1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Apr 19, 2021 -

Bill Kay Honda responded

Thank you for your business and this review. We're happy to hear Joshua and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 18, 2021

Sam was very good explaining things to me. I appreciate that he took the time to do so. The work was done in a timely manner. More

by kcurby7477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Apr 19, 2021 -

Bill Kay Honda responded

Thank you so much for your excellent review! We are so glad that Samuel had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

April 16, 2021

Very courteous and efficient. Explains things thoroughly. Wasn’t pushy in having things done. Will come back for service in the future. Thanks Samuel R More

by ALLEGRACHRISTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Apr 18, 2021 -

Bill Kay Honda responded

Christine, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda.

April 16, 2021

Top notch Sam, and Kathy in service are wonderful to work with and explain exactly what is needed to be done ! Love too say more! More

by tommoos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Apr 18, 2021 -

Bill Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sam and Kathy met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

April 12, 2021

Very helpful, honest about the issues about my car, and very friendly. Will return in the future. I would recommend Honda to others. Great quality. More

by bnovotny1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Apr 13, 2021 -

Bill Kay Honda responded

We are very happy to hear Kathleen and Samuel provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 12, 2021

I have always reviewed good service. Being a woman and not knowing much about cars the staff always explain in a way that I can understand and are always respectful. More

by tressabrueggert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Samuel Rios
Apr 13, 2021 -

Bill Kay Honda responded

Tressa, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 09, 2021

I was given great explanations of service provided and service needed. All of the employees were extremely courteous and friendly. The service was quick and efficient. More

by Rchinski23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Samuel Rios
Apr 09, 2021 -

Bill Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We appreciate you taking the time to leave us this great review. Thanks again for choosing Bill Kay Honda!

April 09, 2021

I received courteous and prompt service The charge fir the service was very reasonable I plan to keep up with my regular checks up for my car More

by besiktas6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Apr 09, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 08, 2021

We were very pleased with the overall service. We had our 2018 Pilot detailed and it looks like new. Kathy was very informative and helpful. More

by hjalberico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Apr 08, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. Kathy and our team work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

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