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Bill Kay Honda - Service Center

Bourbonnais, IL

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916 Reviews

916 Reviews of Bill Kay Honda - Service Center

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August 04, 2021

Mike with service did a really good job and was incredibly nice Will definitely be coming back in the future Oil change and tire rotation only took 35-40 min More

by rzkelly93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 04, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We're thrilled that you found your experience with Mike to be a positive one. We appreciate your business and our team looks forward to serving you again soon.

August 03, 2021

I’ve been a customer of Bill Kay Honda for a very long time and I am always happy with the service. Every Service Adviser is awesome and I especially like Sam & Kathy. More

by MSEDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Aug 04, 2021 -

Bill Kay Honda responded

Thank you for your very kind review. Kathy and Sam strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Kay Honda.

August 03, 2021

They are always very friendly and honest and try their best to do the work quickly. I just bought a new car and knew it had to be a Honda because I like this service center. More

by diana-dyche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Aug 04, 2021 -

Bill Kay Honda responded

Diana, Thanks for sharing your thoughts about your experience with Bill Kay Honda. Samuel and Kathleen appreciate your business and hope to see you again soon!

August 02, 2021

I bought my Honda CRV 2 years ago this past June. I have had no problems with the vehicle. I have been satisfied with the routine service. More

by barbara23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Aug 02, 2021 -

Bill Kay Honda responded

Thank you, Barbara, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 31, 2021

Sam Rios does a great job. He makes me feel welcome when I bring my vehicles in for service. Sam goes out of his way to give me good advice and helps me find applicable coupons to defray costs. More

by robertschulteis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Aug 01, 2021 -

Bill Kay Honda responded

Thank you for the kind words for Sam in our service department! We look forward to sharing your compliments with him and the rest of our team, and don't hesitate to let us know if we can be of further assistance.

July 30, 2021

Service was prompt and thorough and I was very pleased with my tire rotation and oil change. They performed an alignment check and everything was great the car runs beautiful. More

by alkorpalski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jul 30, 2021 -

Bill Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda.

July 28, 2021

Your service department are very professional, courteous and friendly. If I have any questions they always know the answer. There was no waiting time and they took care of me quickly. More

by patriciastitak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jul 28, 2021 -

Bill Kay Honda responded

It has been a pleasure serving you, Patricia. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

July 27, 2021

Bill Kay Honda provides great service. The staff was knowledgeable and friendly. He helped me get the best deal and saved me money! I was very satisfied. More

by loriaden1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jul 28, 2021 -

Bill Kay Honda responded

Lori, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 27, 2021

Staff is always friendly and very helpful. If they see that something needs addressed it’s never an aggressive sales push, the issue is thoroughly explained and decision is yours, nothing else said. More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jul 28, 2021 -

Bill Kay Honda responded

We are very happy to hear Samuel provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 26, 2021

Friendly,clean , timely.That’s all I have to say . Will recommend to friends when seeking work on their cars. Have a great day. This was not necessary. More

by R.LEONHARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios, Danielle Williams
Jul 26, 2021 -

Bill Kay Honda responded

It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Kay Honda!

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