Back

Bill Kay Honda - Service Center

Bourbonnais, IL

not yet
rated
916 Reviews

916 Reviews of Bill Kay Honda - Service Center

Sort by
July 22, 2021

I’ve been a customer for about 20 years now and from sales to service, they keep me coming back year after year. 5+ stars More

by g.reader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jul 23, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 21, 2021

Great service!! Sam always does a fantastic job every single time I come to the dealership! I enjoy every trip there because they make it so easy. More

by Kkv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jul 22, 2021 -

Bill Kay Honda responded

We appreciate your business and Samuel, Kathleen and our team looks forward to serving you again soon!

July 20, 2021

We brought our 2015 Honda van to Bill Kay because it was making a funny noise. They diagnosed the problem and fixed it under Honda's warranty. It didn't cost us a dime! Sam Rios and Kathleen Omay are always More

by SUZNCAR90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jul 22, 2021 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad Samuel and Kathleen were able to help, and we hope to see you again!

July 15, 2021

Had to get the car towed because the battery would hold a charge. They were great getting to it in a timely manner with no appointment. Professional in all aspects. More

by CJH1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jul 15, 2021 -

Bill Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 15, 2021

The service center was very helpful in analyzing an intermittent problem with my CRV wirh > 270K miles. They availability of a loaner was most important. Service personnel very friendly. More

by DUALTECJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jul 15, 2021 -

Bill Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

July 15, 2021

Easy to schedule any service on their webite and talk to service staff. Comfortable waiting room. Appreciate the quick and thorough service with a report to view any issues. More

by ANNA_IN_IL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jul 15, 2021 -

Bill Kay Honda responded

Thank you, Anna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda.

July 14, 2021

Excellent service for my company vehicles... They also greet with a smile ... Sam Rios is amazing he along with the courtesy vehicle drivers ave very friendly More

by rherron0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jul 14, 2021 -

Bill Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 14, 2021

Bill Kay has an awesome service department. Sam Rios is always friendly and greets you by name. He keeps you up to date on the progress of the service and explains everything clearly. More

by cjpitlik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jul 14, 2021 -

Bill Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Samuel met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

July 14, 2021

Bill Kay Honda is a very friendly and courteous service center. They always know my name and call me by it as soon as I pull in. More

by tms54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jul 14, 2021 -

Bill Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 13, 2021

everyone was helpful and my care was serviced quickly. the problem was finally identified and fixed without any problem. that is all i have to say More

by JOANN.SCHWARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jul 13, 2021 -

Bill Kay Honda responded

Joann, Thank you for taking the time to share your thoughts on working with Kathleen, Samuel and our team. We're glad to hear we delivered such a great experience!

...
6
...