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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,744 Reviews

1,744 Reviews of Bill Kay Nissan - Service Center

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September 25, 2020

It's a pleasure as always to have my car serviced by your team. Quick and well priced !! A very satisfied customer. Keep up the good work. More

by PJOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Alex Stewart
Sep 26, 2020 -

Bill Kay Nissan responded

Pjost, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

September 25, 2020

Bill Kay Nissan in Downers Grove is arguably the best in the western suburbs: customer service is always superb, the maintenance work done is always rapidly efficient, and the complementary washes after the More

by ryanmorgan228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Alex Stewart
Sep 26, 2020 -

Bill Kay Nissan responded

Ryanmorgan228, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

September 25, 2020

Rick was so professional & understanding. He patiently explained what was wrong with my vehicle and what will be fixed and why. This helps me as a customer to understand fully the reasons for the required More

by BOLA345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Sep 26, 2020 -

Bill Kay Nissan responded

Bola345, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

September 23, 2020

I had an appointment for 5. But it got cancelled somehow. Anyway they did the oil change and let me us the coupon that was sent to me. I had to wait at first to get help but pretty quick overall. More

by MHANKE2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stewart
Sep 23, 2020 -

Bill Kay Nissan responded

Hi Mhanke2010, we are very happy to have provided you with such a positive experience!

September 23, 2020

I was very pleased with the help and information I received this week from Nissan in Downers Grove. It was a pleasant experience. The staff was very helpful and they answered all my questions and lu More

by Kathy Jean Otto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Sep 23, 2020 -

Bill Kay Nissan responded

Thank you Kathy Jean Otto, For a outstanding star rating!!!!

September 22, 2020

They handled all of my needs within a timely manner. All concerns about my vehicle were brought to me in discussed by priority. Great experience More

by Ltennisluv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 23, 2020 -

Bill Kay Nissan responded

Ltennisluv, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

September 21, 2020

Oil change was done quick and withiut any delays, overall I was very pleased with the service and would recommend this place to people i know More

by DHOOD62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stewart
Sep 23, 2020 -

Bill Kay Nissan responded

Dhood62, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

September 21, 2020

The service techs are always friendly and efficient. I appreciate the immediacy of attending to my appointment, though I was early, along with the details related to future service appointments. More

by Lfurtute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stewart
Sep 23, 2020 -

Bill Kay Nissan responded

Thank you, For a fantastic star rating!

September 21, 2020

A good and fair place u car is in good hands and straight to the point and when asked to check out some things that might be a problem very good at doing that thx u More

by Ab411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Sep 23, 2020 -

Bill Kay Nissan responded

Ab411, thank you for your kind words and this wonderful review!

September 21, 2020

Outstanding service by the Service Team at Bill Kay Nissan! Professional, knowledgeable, honest and courteous staff dedicated to ensure customer satisfaction throughout! Highly recommended for any serv More

by jmetry
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Bill Kay Nissan responded

Jmetry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

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