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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,745 Reviews

1,745 Reviews of Bill Kay Nissan - Service Center

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September 02, 2020

I had my oil changed and service was fine. I also mentioned that I was experiencing issues with the driver side door not opening from the inside. This issue happened one time when I got home & I had More

by ssoltys5246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 02, 2020

I get all my oil changes done through Nissan. Yesterday was my first time dealing with Ric. He was extremely helpful and courteous. I must say he was one of the best folks I’ve dealt with in all the years More

by RREILLY1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Bill Kay Nissan responded

Hi Rreilly1967, we are very happy to have provided you with such a positive experience!

August 29, 2020

First time taking daughters car there. Service was efficient and they were communicative. Will say, only one advisor acknowledged me when I went in to pick up car. And of the four that were there, o More

by Sandjetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Alex Stewart
Aug 29, 2020 -

Bill Kay Nissan responded

Thank you for your very kind rating!!!

August 27, 2020

The service department is always helpful and friendly when in need. The guys here are trustworthy and fair. My go to dealership for any auto needs More

by RYAN.ANDERSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Aug 28, 2020 -

Bill Kay Nissan responded

Thank you for a outstanding star rating!!!!!!

August 27, 2020

Carl in service is great. He is professional, smart and very Eunice to work with regarding their Nissan services. Carl made the experience enjoyable. Great service department! More

by LESLYSCHLENDERr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Aug 27, 2020 -

Bill Kay Nissan responded

Leslyschlenderr, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

August 26, 2020

The service dept did a fine job of an oil change and correcting a brake situation. Explained brake problem clearly. Waiting area was clean and quiet. Performed service in time scheduled. More

by JMMCATEE626
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Bill Kay Nissan responded

Hi Jmmcatee626, we are very happy to have provided you with such a positive experience!

August 26, 2020

I had my cabin air filter replaced and I had jus had my car interior detailed and the servicer left leaves all on my floor More

by DJ030722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerimy Witt
Aug 27, 2020 -

Bill Kay Nissan responded

Please if you would call me Donnie jorman Owner Loyalty Manager at 630-969-3200 ext 1221

August 26, 2020

Carl was amazing to work with! He made the whole process super easy and regularly checked in on me throughout the process. 10/10 would recommend. Thanks, Carl! More

by natalie.kirylo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Aug 27, 2020 -

Bill Kay Nissan responded

Natalie.kirylo, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

August 25, 2020

Whenever I visit your store I get greeted with a smile and a big hello. This time wasn’t any different. Jerimy as always gets the job done and fast. Thank you Jerimy again! More

by RMICHIELS
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 26, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

August 25, 2020

I have been going to Bill Kay Nissan for maintenance since I bought from there. Great service. Jerimy is a great guy and honest. Any problem or question, ask for Jerimy. More

by HCFUNG814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 26, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

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