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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,745 Reviews

1,745 Reviews of Bill Kay Nissan - Service Center

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August 25, 2020

Friendly, open early, easy to schedule appointment, spaced out social distance waiting area, quick service, personal touch email, car cleaned off, Apple Pay with my watch! More

by jrsmith04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 26, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

August 25, 2020

Great service and the work completed in a timely manner. I was offered a loner car which worked out perfectly. Cost at the dealer always seemed higher but I feel confident the work was done correctly More

by jilsy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Alex Stewart
Aug 26, 2020 -

Bill Kay Nissan responded

Jilsy1, we're happy to hear you had such a positive experience with our team!

August 24, 2020

Ric was great! He found me the best deal for me on my tires. I was in and out quickly. He answered all my questions. Great experience! More

by Louise Moorr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Bill Kay Nissan responded

Hi Louise Moorr, we are very happy to have provided you with such a positive experience!

August 24, 2020

Rick fundyon is just great. Answers all your questions and is really upbeat and friendly. He’s the only person that I really saw during my appointment More

by DONNASCHOEMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Bill Kay Nissan responded

Hi Donnaschoemer, we are very happy to have provided you with such a positive experience!

August 24, 2020

Always provides prompt friendly service along with maintenance pricing that is a priced far below the other Nissan dealers in the area. Staff is always friendly and communicate efficiently. More

by Cjstang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Alex Stewart
Aug 26, 2020 -

Bill Kay Nissan responded

Cjstang1, thank you for your kind words and this wonderful review!

August 22, 2020

Had a wonderful experience getting my car serviced at Bill Kay Nissan. I worked with Alex and he was very welcoming, kind and informative. I was hesitant to bring my car to a dealership after other bad e More

by dena.edu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stewart
Aug 22, 2020 -

Bill Kay Nissan responded

Hi Dena.edu, we are very happy to have provided you with such a positive experience!

August 21, 2020

I have always had good experiences at this location. Staff is kind and courteous. They listen and make a bad situation less stressful. Thank you ! More

by CHIVISSANDOVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom, Fernando Flores
Aug 22, 2020 -

Bill Kay Nissan responded

Chivissandoval, we are glad we could help!

August 21, 2020

Ric is fantastic, extremely respectful, super helpful and everything was great! He was able to diagnose the problem, communicate it with me and that ability to help me out in a fast and efficient time More

by Coachstevens5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2020 -

Bill Kay Nissan responded

Coachstevens5, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

August 21, 2020

Ric is a great asset to Bill Kay dealership. He treats his customers with respect and is truly helpful. I have always had a good experience with Bill Kay's service department. More

by MJJNBUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2020 -

Bill Kay Nissan responded

Mjjnbunn, thank you for your kind words and this wonderful review!

August 20, 2020

Bill Kay has provided me with a wonderful experience since I bought my car four years ago. Service is knowledgeable and very helpful each time I visit. More

by L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Aug 21, 2020 -

Bill Kay Nissan responded

Hi L., we are very happy to have provided you with such a positive experience!

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