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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,745 Reviews

1,745 Reviews of Bill Kay Nissan - Service Center

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July 30, 2020

Best Nissan Dealership I’ve gone to . Thank you Rick f . And Eric service manager. It’s Always a great experience thank you Bill Kay team More

by J.rubio99
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Esmits
Jul 30, 2020 -

Bill Kay Nissan responded

Thank you J.rubio99 for a outstanding rating.

July 29, 2020

I take my Versa to Bill K Nissan since 2011, never disappointed. I found out that on Saturday July 25 the battery was dead. I called and talked to Alex and I decided to take the car to the dealer on M More

by Elianor Puntriano
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 30, 2020 -

Bill Kay Nissan responded

So very glad we could help.

July 29, 2020

normal maintenance Work was explained well and done efficiently. A sensor was replaced and is also working well. Car was returned cleaned and in around an hour. More

by A3KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jul 30, 2020 -

Bill Kay Nissan responded

A3kp, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Kay's Downers Grove Nissan.

July 27, 2020

Great service by Carl . He is very pleasant and kept me informed on the car status . He is very knowledgeable and was always keeping me informed. More

by Nissan Juke
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jul 29, 2020 -

Bill Kay Nissan responded

Very kind words and a great star rating!!!!!

July 27, 2020

Probably the most honest and most friendly dealer I’ve been to. I bought a used Nissan from a different place but live closer to Bill Kay so took it there for service and I’ve never had such an honest dea More

by Nissan2020
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Jul 27, 2020 -

Bill Kay Nissan responded

Very kind comments, and outstanding star rating.

July 27, 2020

Very nice employees & very clean. Did a great job on my car. Very professional. The employee took my information & gave me a #. When he was done he explained everything to me. More

by lindamccaffrey2018
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil Sulaiman, Kim Golden
Jul 27, 2020 -

Bill Kay Nissan responded

Thank you, Very kind words and outstanding star rating!!!!

July 25, 2020

Always excellent service. Highly recommend. The service department tells you what you need and does an excellent job explaining and prioritizing what you need everytime. More

by MCLIFF
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Jul 25, 2020 -

Bill Kay Nissan responded

Very kind words, Thank you

July 24, 2020

Service dept is great. They're prompt and no b.s. Get you in and out quickly without any double talk. No "add on" nonsense. They address the issue at hand and get you on your way. More

by pvial98
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Jul 25, 2020 -

Bill Kay Nissan responded

We think you are great!!! Thank you.

July 24, 2020

1st Class Personal Attention While the reason for my visit to the Service Dept at Kay Nissan was not a significant one as I was in for just an oil change, tire rotation type visit More

by RONVDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 24, 2020 -

Bill Kay Nissan responded

You are 1st class, Thank you

July 24, 2020

Ric, my service rep,was informative and professional. He kept me posted on what was needed to properly service my car, the cost, and what coupons and discounts were available. More

by Edward Kamuda
Recommend Dealer
Yes
Employees Worked With
Ric
Jul 24, 2020 -

Bill Kay Nissan responded

Very kind words, And thank you for a #1 rating...

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