Back

Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

Sort by
January 18, 2020

Great Experience! Brought in my 2019 Nissan Rogue for 10k service - it could not have been more efficient! I was very happy with my experience, it was fast, efficient a More

by gjablonski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
January 14, 2020

Great Experience Ric went above & beyond in getting me a lower cost. My car was due for its 3000 mile oil change & tire rotation, and I was sure I'd have to wait a lo More

by CARMENZX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2020

IT was a very good expeirence Rick went above and beyond to keep our cost down and find an issue with our car that another Nissan dealership couldn't find and got it fixed ASAP More

by MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2020

I arrived for service and wasn’t sure if I needed to stay by my vehicle before someone greeted me. Once I figured someone wasn’t coming to the car like Thomas Nissan in Joliet I walked into the office. They More

by purplehershey
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
January 10, 2020

Good work like pros and good dealer ship out standing work friendly to many words write so I am done with this for now thanks More

by Senerius721
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2020

I was pleased with the service, and the price was reasonable. I arrived at 2:00 pm and I left by 3:30pm. Good service! More

by georgettejohnson
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
January 04, 2020

2019 Nissan Altima Took my 2019 Nissan Altima in to get looked at since the check engine light was on. Ric was able to look at it right away and figure out the issue, he More

by ltjosey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2019

Good service - dealer just forgot it was free / included Only a quick oil change / tire rotation-.they washed car and took about an hour - only hassle is they forgot it was supposed to be free - took a bit o More

by ralph22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2019

Ghost in my car I have been plagued by the check engine light going on and off for a few months. The other shop was not able to find my problem but Ric at Bill Kay d More

by Austin2v28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annette Alvarez cashier
December 12, 2019

Great Work! Friendly and very reliable! Took vehicle in for a recall. They didn’t have the part available but I was given a rental while they serviced the vehic More

by o.padilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
...
149
...